This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

I need to reinstall PondPack V8i (08.11.01.56) on to an old Window 7 platform. Can I still get the install files?

I need to do some modeling on an old model, but I need to reinstall this version of pondpack.  Can I still get the executable files to reinstall this version of PondPack?

  • Hello James,

    If you have the latest version of PondPack installed, you can import these old model files and work on it. Do you have the latest PondPack installed?

    Note that we have discontinued support for V8i released products from Jan 1st, 2021. See this support policy for more details: Bentley Desktop Applications Support Policy. If possible upgrade to the latest version for continued support.

    If you are unable to upgrade please send me your contact information via private message. (Click on my name, you will find the option of sending a private message).

    I will file a Service Request and send the setup to you.


    Regards,

    Yashodhan Joshi

  • I need some help as soon as possible please.
     
    Thanks,
    Jim (James) Richey, P.E. (Tx 80902)
    Richey Development Engineering, LLC
    President/Owner
    6800 Weiskopf Ave
    Suite 150
    McKinney, TX 75070
    Tx Registered Engineering Firm # 22337
    Tx Registered Surveying Firm # 10194716
    Ph: 903-819-3055
     
  • Hi James, did you see Yashodhan's answer? We're wondering why you need to use the older version, as the latest version can open older models from V8i. Also, V8i is no longer supported. We can look into providing the installation file if absolutely necessary but we'd like more information first so we can make sure that alternative avenues are not viable.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

  • Can someone call to discuss?  903-819-3055
     
    Thanks,
    Jim (James) Richey, P.E. (Tx 80902)
    Richey Development Engineering, LLC
    President/Owner
    6800 Weiskopf Ave
    Suite 150
    McKinney, TX 75070
    Tx Registered Engineering Firm # 22337
    Tx Registered Surveying Firm # 10194716
    Ph: 903-819-3055
     
  • Jim,

    I was able to successfully open and convert the models you provided and compute the converted models using the latest PondPack version 10.02.01.04 by simply opening the models using the latest version. No errors were encountered. One model's Catchments did not point to your Local Storm Data although you told it to use Local Storm Data (value was set to True) but that's correctible with a simple edit.

    I believe you could update PondPack and continue modifying and running your models without encountering any interruptions.

    Thank-you,
    Larry