I need to do some modeling on an old model, but I need to reinstall this version of pondpack. Can I still get the executable files to reinstall this version of PondPack?
Hi James,
See: How do I find my Administrator?
It appears that you are the site administrator for your organization, but you are listed twice, once with what appears to be a company email address and a second contact with what appears to be a personal email address (ending with @att.net) Your forum post here appears to be associated with the account with the company email, whereas the account that is set as the Site Administrator for your organization is the other account, with a personal email address.
If you need further assistance, please let me know and I will open a Service Request for our Licensing, Cloud and Web Services team to assist with (to avoid personal information being shared on this public forum). That team can also assist in consolidating the multiple email addresses or adding another administrator.
Regards,
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.