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I need to reinstall PondPack V8i (08.11.01.56) on to an old Window 7 platform. Can I still get the install files?

I need to do some modeling on an old model, but I need to reinstall this version of pondpack.  Can I still get the executable files to reinstall this version of PondPack?

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  • Larry,
     
    I am ready to download the new Pondpack software, but I have an issue administrator privileges.  I should have these privileges???  Whom do I contact to get this fixed?
     
    Thanks,
    Jim (James) Richey, P.E. (Tx 80902)
    Richey Development Engineering, LLC
    President/Owner
    6800 Weiskopf Ave
    Suite 150
    McKinney, TX 75070
    Tx Registered Engineering Firm # 22337
    Tx Registered Surveying Firm # 10194716
    Ph: 903-819-3055
     
  • Hi James,

    See: How do I find my Administrator?

    It appears that you are the site administrator for your organization, but you are listed twice, once with what appears to be a company email address and a second contact with what appears to be a personal email address (ending with @att.net) Your forum post here appears to be associated with the account with the company email, whereas the account that is set as the Site Administrator for your organization is the other account, with a personal email address.

    If you need further assistance, please let me know and I will open a Service Request for our Licensing, Cloud and Web Services team to assist with (to avoid personal information being shared on this public forum). That team can also assist in consolidating the multiple email addresses or adding another administrator.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

Reply
  • Hi James,

    See: How do I find my Administrator?

    It appears that you are the site administrator for your organization, but you are listed twice, once with what appears to be a company email address and a second contact with what appears to be a personal email address (ending with @att.net) Your forum post here appears to be associated with the account with the company email, whereas the account that is set as the Site Administrator for your organization is the other account, with a personal email address.

    If you need further assistance, please let me know and I will open a Service Request for our Licensing, Cloud and Web Services team to assist with (to avoid personal information being shared on this public forum). That team can also assist in consolidating the multiple email addresses or adding another administrator.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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