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I need to reinstall PondPack V8i (08.11.01.56) on to an old Window 7 platform. Can I still get the install files?

I need to do some modeling on an old model, but I need to reinstall this version of pondpack.  Can I still get the executable files to reinstall this version of PondPack?

  • To add to Larry's reply - generally speaking the Bentley OpenFlows products (including PondPack) are backward compatible. Meaning, you can expect to open older models created in earlier versions and they will be upgraded to the newer version's file format. See more here: Model backward / forward compatibility


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

  • Yes, I believe so.  I will be installing the new pondpack software when I get back from vacation next week.  I’ll let you know if I run into any issues then.
     
    Thanks,
    Jim (James) Richey, P.E. (Tx 80902)
    Richey Development Engineering, LLC
    President/Owner
    6800 Weiskopf Ave
    Suite 150
    McKinney, TX 75070
    Tx Registered Engineering Firm # 22337
    Tx Registered Surveying Firm # 10194716
    Ph: 903-819-3055
     
  • Larry,
     
    I am ready to download the new Pondpack software, but I have an issue administrator privileges.  I should have these privileges???  Whom do I contact to get this fixed?
     
    Thanks,
    Jim (James) Richey, P.E. (Tx 80902)
    Richey Development Engineering, LLC
    President/Owner
    6800 Weiskopf Ave
    Suite 150
    McKinney, TX 75070
    Tx Registered Engineering Firm # 22337
    Tx Registered Surveying Firm # 10194716
    Ph: 903-819-3055
     
  • Hi James,

    See: How do I find my Administrator?

    It appears that you are the site administrator for your organization, but you are listed twice, once with what appears to be a company email address and a second contact with what appears to be a personal email address (ending with @att.net) Your forum post here appears to be associated with the account with the company email, whereas the account that is set as the Site Administrator for your organization is the other account, with a personal email address.

    If you need further assistance, please let me know and I will open a Service Request for our Licensing, Cloud and Web Services team to assist with (to avoid personal information being shared on this public forum). That team can also assist in consolidating the multiple email addresses or adding another administrator.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

  • Thanks, I was able to get the privileges reassigned through tech support.  I have the new version up and running!
     
    Thanks,
    Jim (James) Richey, P.E. (Tx 80902)
    Richey Development Engineering, LLC
    President/Owner
    6800 Weiskopf Ave
    Suite 150
    McKinney, TX 75070
    Tx Registered Engineering Firm # 22337
    Tx Registered Surveying Firm # 10194716
    Ph: 903-819-3055
     

    Answer Verified By: Larry Abla