I need to do some modeling on an old model, but I need to reinstall this version of pondpack. Can I still get the executable files to reinstall this version of PondPack?
To add to Larry's reply - generally speaking the Bentley OpenFlows products (including PondPack) are backward compatible. Meaning, you can expect to open older models created in earlier versions and they will be upgraded to the newer version's file format. See more here: Model backward / forward compatibility
Regards,
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.
Hi James,
See: How do I find my Administrator?
It appears that you are the site administrator for your organization, but you are listed twice, once with what appears to be a company email address and a second contact with what appears to be a personal email address (ending with @att.net) Your forum post here appears to be associated with the account with the company email, whereas the account that is set as the Site Administrator for your organization is the other account, with a personal email address.
If you need further assistance, please let me know and I will open a Service Request for our Licensing, Cloud and Web Services team to assist with (to avoid personal information being shared on this public forum). That team can also assist in consolidating the multiple email addresses or adding another administrator.
Answer Verified By: Larry Abla