When exporting a part of a model with assigned customer meters to a submodel, the customer meters loose their assigned elements upon importing the submodel into a new model. I've uploaded some sample models which showcase the behaviour through the secure file uploadlink on your website. We're currently on WaterGEMS version 10.03.04.05.
Hello Joeri,
We are able to reproduce the issue in latest version 10.03.05.05 as well, we will log a defect for this and contact you through service request for further communication.
Regards,
Sushma Choure
Bentley Technical Suppport
Answer Verified By: Joeri Legierse
Patch has been developed for this bug for 10.03.05.05 version of WaterGEMS / WaterCAD. You can contact Technical Support to avail the patch or patch will be incorporated in next release - 10.04.XX.XX version of WaterGEMS / WaterCAD.
This information has been added to the below wiki's as well.
Customer Meter Elements and the External Customer Meter Data Manager
Combining models with Submodel Import