• Customer Meter Impact on Run Times

    Hello, I have two versions of a model, one in which I have allocated demands directly to junctions, and another where the service locations were imported as customer meters and then associated with pipes/junctions. This is a very large model with over…
  • WATERGEMS Customer Meter Association & Pump Errors

    -trying to use loadbuilder to assign customer meters to the nearest junction/node not working, it runs but the properties of the customer meters afterward show the associated element is the meter itself still instead of the nearest junctions, and trying…
  • The customer meter loses demand data when allocated using load builder wizard

    I am importing customer meter data via modelbuilder. Once, I successfully do that and all my customer meters are in the right location spatially, I used loadbuider wizard to allocate demands to the nearest junctions. I did this in a new demand alternative…
  • An issue with importing new customer meters in theWaterGEMS model.

    I have done this process a few times before and it has worked fine so I am not sure why importing customer meter data with demands again to my model is not projecting at the correct location. Previously, when I used to export my waterlines and junctions…
  • Submodel with customer meters export/import bug

    When exporting a part of a model with assigned customer meters to a submodel, the customer meters loose their assigned elements upon importing the submodel into a new model. I've uploaded some sample models which showcase the behaviour through the secure…
  • Using LoadBuilder to assign customer meters to nearest pipe

    I am trying to assign demands to junctions using the LoadBuilder tool, I am using internal data through uploaded customer meter data and I have made sure that the base demand for the customer meters is filled. but after I assign the customer meters to…
  • Demand Allocation Customer Meter Aggregation Method

    How to change associated element manually for a group of customer meters ? As far as i tried i'm able to change by selecting individual element only.
  • Query about updating waterGEMS model with new demands.

    Here is what I have currently: A working model with 5-year-old demands. Demands were present as customer meters(instead of directly allocating to nodes). Received customer billing data in Excel. Geocoded it in GIS and hence have a shapefile for…
  • RE: Wiki - Customer Meter Not Connected

    Regarding the following Wiki: communities.bentley.com/.../finding-customer-meters-not-connected-via-a-lateral I created the model from scratch and hand drew the laterals, customer meter and main pipeline. When creating the customer meter to lateral…
  • RE: Importing Customer Meter Info into WaterGEM for ArcGIS - How to import data with Property ID?

    Regarding assigning of the customer elements to junctions - there's also a new option in Loadbuilder (Tools > Loadbuilder) for assigning them based on spatial proximity. This is done after the customer meter nodes are imported into the model. You can…