Calculation Error: Access to path C:/temp/bentley/"program name"/xxxx is denied

Applies To
Product(s):  WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, CivilStorm, StormCAD, HAMMER, PondPack
Version(s): 08.11.xx.xx
Area: Calculations
Original Author: Scott Kampa, Bentley Technical Support Group

 

Problem Description

When calculating any model, the following message is generated:

Calculation Error: Access to path C:/temp/bentley/"program name"/xxxx is denied

Steps to Resolve

Delete the files in the temp folder

This can occur if there is an issue with a file in the temp folder. Note that the path to the temp folder may be different on different machines. Close the program and browse to the temp folder. Delete the items in the folder. Reopen the program and compute the model. The error message should no longer occur.

Delete all the files except the files necessary to run the program

Browse to where you files are located and delete all the output files except those necessary to run the model. The necessary files for the OpenFlows hydraulic programs can be found in this wiki.

Save the file to a shorter file path

For example, if the file path was "D:\<folder1>\<folder2>\folder<3>\folder<4>\"  try saving it to "D:\<folder1>\<folder2>\" 

Move the files to the local C: drive

Take the files associated with the program and move them to a location on the C: drive

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