Licensing error occurs for Non-Select user when trying to use Darwin Calibrator, Darwin Designer, and Skelebrator

Applies To
Product(s): Bentley WaterGEMS
Version(s): 08.11.xx.xx
Environment: N\A
Area: Calculations
Subarea: N\A
Original Author: Scott Kampa, Bentley Technical Support Group


Problem Description

A non-Select user is trying to use the Darwin Designer, Darwin Calibrator, or Skelebrator modules in WaterGEMS. However, a licensing error message is generated that says that a license for the module was not found.

Steps to Resolve

This issue will only occur for non-Select users of WaterGEMS. Darwin Designer, Darwin Calibrator, and Skelebrator are included with the WaterGEMS license. However, these modules have their own entry in the License Management Tool. Just as you need to check out the WaterGEMS license to use that product, you must check out Darwin Designer, Darwin Calibrator, or Skelebrator to use these.

To do this, open the License Management Tool and find Darwin Designer, Darwin Calibrator, and/or Skelebrator in the list of products in the License Checkout tab. Highlight this and select the Check Out button. Once the Darwin modules are checked out, they will be available for use.

Note that if you have WaterCAD, you may not have access to Darwin Designer, Darwin Calibrator, and Skelebrator. These modules only included with WaterGEMS.