Applies To |
|
Product(s): |
WaterGEMS |
Version(s): |
V8i, CONNECT Edition |
Area: |
Modeling |
Original Author: |
Akshaya Niraula, Bentley Technical Support Group |
Problem
The following error occurs when trying to connect to a Citect data source in SCADAConnect:
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Citect is not available when running as 64-bit.
Please open up the 32-bit version of WaterGEMS.
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OK
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Solution
The versions of Citect that WaterGEMS Supports (7.2 through 7.4) are only in 32-bit, so WaterGEMS must also run in 32-bit mode in order to communicate with the Citect files/server.
To open the 32-bit version, navigate to, or change your shortcut to point to: C:\Program Files (x86)\Bentley\WaterGEMS\watergems.exe
Note: We strongly recommend that you connect directly to the Historian if possible, instead of using a connection like Citect. This is a Best Practice as the Historian will be read-only and is typically outside of any SCADA firewall.
See Also
SCADAConnect Simulator for WaterGEMS (V8i SELECTseries 6 and CONNECT Edition)
SCADAConnect using Citect Server as data source
Citect ctAPI dlls are missing - SCADAConnect - Connection Manager - Citect Connection