You are currently reviewing an older revision of this page.
When attempting to install a cumulative patch set, the following erroroccurs: "Cannot create output file: ..."Product: WaterCAD, WaterGEMS, HAMMER, StormCAD, SewerCAD, SewerGEMS,CivilStorm, PondPackVersion: 08.11.XX.XXArea: Installation, Problem ID#: 55718, ERRORMESSAGE
a) The file is in use because the Haestad product is open. Be sure tofirst close the Haestad product, along with AutoCAD, ArcMap and/orMicrostation if you integrate with them.b) You are using Windows Vista or Windows 7 for your operating system,in which case you need to run the patch as administrator. Right click onthe patch executable file and choose "run as administrator".Please note that the cumulative patch set needs to be applied to thecorrect version, otherwise you will corrupt your Haestad productinstallation. Be sure that the version number of your Haestad product(seen under Help>About) matches that of the patch set.