ArcGIS Pro and ArcMap compatibility

  Applies To 
  Product(s):
WaterGEMS, SewerGEMS, HAMMER
  Version(s): V8i, CONNECT Edition
  Area:  Other
  Original Author: Mark Pachlhofer, Bentley Technical Support Group

Problem

Which versions of WaterGEMS, SewerGEMS and HAMMER support which versions of ArcGIS?

Solution

A matrix of supported versions of ArcMap and ArcGIS Pro for each version of WaterGEMS, SewerGEMS and HAMMER is available here:

Platform Compatibility

For ArcGIS Pro, version compatibility may not follow the same pattern as ArcMap mentioned below. For example version 10.03.02.75 of WaterGEMS and 10.03.03.44 of SewerGEMS support version 2.6 of ArcGIS Pro, and we anticipate higher 2.x versions will also integrate, but version 2.5 and below will NOT.

A note on ArcGIS Pro 3.0 - As of August, 2022, we are working on supporting ArcGIS Pro 3.0 in a future release of WaterGEMS and SewerGEMS but do not have an estimated release date at this time. Adding ArcGIS Pro 3.0 integration will require more time and testing due to the relatively large change in architecture introduced with this major new release of ArcGIS Pro (Microsoft .NET 6). See: How to receive alerts on new version availability

A note on ArcGIS Pro 2.9 - this version is not supported by version 10.03.04.53 of SewerGEMS and 10.03.05.XX of WaterGEMS and HAMMER. You will need to downgrade to version 2.8 or earlier or upgrade to CONNECT Edition Update 4 (10.04.XX.XX) when available. See: How to receive alerts on new version availability

A note on ArcGIS Pro 2.7 - please contact Technical Support for a patch for WaterGEMS version 10.03.02.75, or upgrade to a newer version. Without the patch, you may notice problems with element layout, rotate and scale.

For more information on ArcGIS Pro integration, see: Overview of WaterGEMS for ArcGIS Pro

For ArcMap, the version shown in the matrix ("Platform Compatibility" link above) represents the latest compatible "minor" version (minor meaning the "x" in 10.x.y) which we have fully tested (certified). So for example if 10.8 is supported, that means 10.8.# (such as 10.8.1, 10.8.2, etc).

Earlier versions of ArcMap are also supported, in that the OpenFlows product will attempt to integrate with it and if a problem arises, Technical Support will assist. However it is generally recommended that you use the latest compatible ArcMap version shown in the above article.

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