Installation "Error writing to file...Verify that you have access to that directory"

Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, StormCAD, SewerCAD, CivilStorm
Version(s): 08.11.XX.XX and 10.XX.XX.XX
Area: Installation


When attempting to install Bentley Hydraulic and Hydrology software, the following error appears:

"Error writing to file...Verify that you have access to that directory."

Solution 1

Verify you have permission to write to the directory listed in the error dialog.

An easy way to check this:

  1. Navigate to the directory.
  2. Right-click and select New then select Text Document.
  3. If you can save the text file without error then you should have permission to write to the directory.

Solution 2

Disable anti-virus software while installing the hydraulic and hydrology software. If necessary, request permission from your IT department before doing this. For assistance with disabling anti-virus software contact the company that created it.

See Also

What is the installation order for the WaterCAD, WaterGEMS, SewerCAD, SewerGEMS, CivilStorm, StormCAD, CulvertMaster, FlowMaster, or PondPack files?

How do I download WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, CivilStorm, StormCAD, PondPack, FlowMaster, CulvertMaster