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1) How can I set the correct feature level (pipes, inlets, ponds, AutoCAD/Standalone, etc) for my Hydraulics and Hydrology product?
2) I'm getting a message when computing my model that I've exceeded the number of registered pipes / inlets / ponds but I don't have more than what I'm licensed for. What do I do?
3) When trying to open the program in AutoCAD mode, I'm getting a message that "There is no valid <product name> for AutoCAD license..."
4) I'm seeing multiple licenses show up in the Activation status tab of the License Management Tool, some say expired. Is this a problem?
The Hydraulics and Hydrology products (with the exception of FlowMaster and CulvertMaster) use the concept of Feature Levels for licensing. The product can be purchased and/or licensed differently depending on the number of allowable elements in the model. For example, WaterCAD has a pipe limit, such as 2000 pipes, and can also be purchased with or without AutoCAD integration.
Since there is a possibility of having multiple available feature configurations for the same product, a tool called the Municipal License Administrator (MLA) must be used on the client computer to select which one the program will use (and log license usage against). If you do not use this tool or select a feature configuration for your product during installation it will default to the lowest limit. If you're encountering an error about exceeding the limit it may be that the default was not set.
The Municipal License Administrator (MLA) can be accessed from the product's folder off the Start menu (Start > All Programs, Bentley > Program Name > Municipal License Administrator) or on the home screen via the search tool. Upon opening it available products and their feature configurations should display. If they do not click "Refresh Configurations". Left click the row with the configuration you want to use and click the "Make Default" button. Close the MLA, re-open the product in question and confirm the "Size" under Help > About <Product_Name>
Warning: license charges may be incurred, so please ensure that the correct feature limit is selected.
In the above example we can see several feature configurations available for SewerGEMS, StormCAD and WaterCAD. For example, WaterCAD is set to use a 10,000 pipe limit, with the ability to integrate with MicroStation and AutoCAD. Here is the "About" window:
First check if the product is checked out. Open the License Management Tool, click the License Checkout tab, and note the list of products at the top. if you see your product/feature listed there but with a zero next to it that means someone has it checked out. If this is the case contact your site administrator for assistance (a site administrator is usually someone the IT department).
If the product does not display in the list in the License Management Tool (LMT), contact your Site Administrator to ensure that the correct Activation key is being used (as seen under Tools > Options in the LMT).
This can happen if you have more than one seat of the license and one of them is checked out. A checked out license will also be forced as default so it will show as an extra line in the MLA. For more information see "Default license configuration not retaining setting" under the "See also" section below.
This is especially important if you have a SELECT Open Access subscription, which allows access to all products and feature limits.
In general, you should use the lowest feature limit, unless your Site Administrator specifies otherwise. For example, if you know that the maximum number of pipes you will need to use in a given WaterGEMS model is approximately 400, then set your pipe limit to 500. If in doubt, check with your Site Administrator.
If you manage licenses for your company consider Custom Activation Groups, which allow you to create separate activation keys with only selected products and features available. For more, see "Custom Activation Groups" under the "See Also" section below.
Not necessarily. Depending on the permissions that the Municipal License Administrator (MLA) is opened with and the version of the program, the default feature configuration is either stored in the area of the registry that all users can access, or the area that only the user who set the default can access. See below article for more:
Setting the Default Feature Configuration as an Administrator, for other Windows Accounts
Check the other resources below under "See Also" or contact technical support.
Hydraulics and Hydrology Product Licensing (Activation) FAQs and Troubleshooting [TN]
Performing a silent installation for Bentley's Water and Storm Sewer products