OpenFlows Product Licensing FAQs and Troubleshooting

Product(s): StormCAD, SewerCAD, WaterCAD, CivilStorm, WaterGEMS, Hammer, PondPack, CulvertMaster, FlowMaster
Version(s): V8 XM, V8i, CONNECT Edition
Area: Licensing

Below you will find a list of articles related to activating (licensing) Bentley OpenFlows products. 

How to: Subscription Entitlement Service Licensing (version 10.02.XX.XX and greater)

The following articles contain detailed information on how Bentley's OpenFlows product licensing and activation works and how to configure it.

Licensing OpenFlows products - Subscription Entitlement Service

Setting the License Feature Level in the Feature Level Selector (Subscription Entitlement Service / CONNECT Licensing)

Benefits of the Subscription Entitlement Service (CONNECT Licensing) for OpenFlows Users

Controlling license access to prevent unintended usage

Monitoring License Usage - Subscription Entitlement Service (CONNECT Licensing)

How do OpenFlows product licenses work with element limits?

Find registration / license information and version / build number for Hydraulics and Hydrology products

Perform a clean uninstall and reinstall of the Hydraulic and Hydrology products

Batch file to remove invalid activation status entries

How To: SELECTserver licensing (version 10.01.XX.XX and earlier)

Licensing OpenFlows | Hydraulics and Hydrology products - SELECTserver (legacy)

Set the correct feature level in the Municipal License Administrator - SELECTserver (legacy)

Manually check in a license (legacy / SELECTServer licensing)

Automate product activation (legacy / SELECTServer licensing)

Setting the Default Feature Configuration as an Administrator, for other Windows Accounts (legacy / SELECTServer licensing)

Locate the CAiHE Licensing and Activation Key


The following articles can assist in troubleshooting licensing related errors or warnings.

What do the different license statuses mean?

General Licensing and Activation Troubleshooting for OpenFlows Products

"Site has not been activated with server name and activation key on this machine, and a checked-out license is not available. Please run the License Tool"

User Notification: "The number of active <element type> in this model exceeds the number of <element type> allowed for your license"

The default license configuration is not retaining changes to a setting

Product does not show up in the Municipal License Administrator

"An error has occurred while attempting to verify the server and activation key"

Default license feature configuration not found

Unable to activate license with Deployed server: Bentley.lictransmit for Windows has stopped working

Setting the Default Feature Configuration as an Administrator, for other Windows Accounts

Products are listed multiple times in the Activation Status tab of the License Management Tool

Usage Logging / Reporting

What is usage and how is it calculated?

Understanding, Monitoring and Managing Usage

License usage logging for multiple instances of the same product on a machine

License usage with AutoCAD integration

At what point does license usage start when integrated with MicroStation?

Do inactive elements count against the license count?

Application And Usage Reporting [FAQ]

How does a checked out license work for SELECT or ELS customers with product usage logging?