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This is a list of general FAQs and troubleshooting articles for Bentley SewerGEMS. To search within this page, press [Ctrl]+F. For a list of general FAQs, see the article "SewerGEMS TechNotes and FAQs".
Import and Export
How to export a selection set to shapefiles
How to export model elements to shapefiles
Submodel Importing and Exporting
Customizing FlexTables for viewing and reporting data -- Moving, adding, and removing columns
How to filter a FlexTable by Query, Selection Set, or by selecting from drawing pane for reporting, global edits, etc.
New Flextable features in 08.11.06.58+ (Water products) and 08.11.05.113+ (Storm/Sewer products)
Can I restore a backup file of my model project?
Property grid, Element FlexTable, or other dialog will not open
Why do I keep getting prompted to compact the database when I open my model? What does this mean?
Help & Documentation
Hydraulics and Hydrology Video Series
Learning Resource Guide for new users of Bentley SewerGEMS
Tips for finding answers to Haestad product questions
Validation or Certification documents for Hydraulics and Hydrology products
Active Topology Management
Are minor losses from pipe bends automatically considered?
Building A Model Using ModelBuilder
Changing symbol size, text height, or line width for elements in a model
Element label editing and automatic numbering
How can I export my GIS-ID's to a shapefile?
Importing a CAD (DXF) Drawing Using Modelbuilder
Inserting or laying out pipe bends
Modifying and adding entries to Engineering Libraries
My controls aren't being followed. What's going on?
Scenario and Alternative Management
Setting Boolean (True/False) Fields using Model Builder
Should I use the inside diameter or outside diameter for the "diameter" field for my pipes?
Updating A Model Using Model Builder
Updating Source File Using Model Builder
What is the asterisk column in the Alternative Editor Dialog Box used for?
What is the difference between a Simple Control and a Logical Control? What is the difference between simple and logical controls?
Cumulative patch set frequently asked questions
Downloading Haestad / Hydraulics and Hydrology Software
Generating a log file for installation problem troubleshooting
How can I find out when a new version or patch is available?
Performing a silent installation for Bentley's Water and Storm/Sewer products
What is an i-model and why does it show as a prerequisite? How do I publish an i-model?
What is the installation order for the WaterCAD, WaterGEMS, SewerCAD, SewerGEMS, CivilStorm, StormCAD, CulvertMaster, FlowMaster, or PondPack files?
General SewerGEMS For ArcGIS FAQ
Hydraulics and Hydrology Product Licensing (Activation) FAQs and Troubleshooting
Output and Reporting
Changing drawing style for better viewing of element symbols and annotations
Changing the default property values when creating model
How can I find the total volume of water through a certain element?
How can I remove or display pipe flow arrows?
How do you add color coding or annotation to an element?
Using Fit To Page Printing In The Standalone Platform [TN]
When importing a DXF as a background, it does not show up in the model, even when pressing zoom extents.
Why aren't known flows adding up?
Why do I see residual mouse trails (visual artifacts) left behind when moving things in the drawing pane?
Why do I sometimes see a negative flow through a pipe?
Why do hand calculations for Rational Method flow in U.S. Customary units differ from the values presented in the software?
Why does flow or velocity sometimes decrease when moving downstream?
Why does the hydraulic grade line at my outfall start at higher elevation than the user defined tailwater I entered?
Why is it that no matter how large the inlet on grade is the gutter spread always remains the same?
Why is the HGL reset to rim elevation for flooded structures?
Zero overflow at manhole despite HGL above rim.
Version Compatibility Can a model be saved down or back to an older version?
How can I find my registration / license information and version / build number for my Hydraulics and Hydrology products?
How can I find out what version a model was created in?
Opening old models in WaterCAD/GEMS V8 XM or V8i
SewerGEMS TechNotes and FAQs
Haestad Product TechNotes And FAQs
Product TechNotes and FAQs
Haestad Methods Water Solutions on Bentley Website
Support page on Bentley website