Problem

When trying to open PondPack, the following error is generated: "The application was not able to start correctly."

Solution

The issue may be related to anti-virus or anti-malware software. Try temporarily disabling the software, then opening PondPack. If this helps, adding PondPack as an exception to the anti-virus software should help prevent future problems. 

If that doesn't help, try opening PondPack from the following location: C:\Program Files (x86)\Bentley\PondPack8\Haestad.PondPack.Starter.exe. This bypasses the splash screen and may help opening the program. Again, using Run as Administrator may help. If this works, create a new shortcut from this file.

If this doesn't help, try a "clean reinstallation" of PondPack using a new installation file. A clean reinstallation will help to remove any files that might be left over after uninstalling the program. The following link has the steps on how to do this: How to perform a clean reinstallation of a Hydraulics and Hydrology product. This link includes licensing related steps, but you shouldn't need to do these.