Monitoring License Usage - Subscription Entitlement Service (CONNECT Licensing)

Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster
Version(s): 10.02.00.XX and greater
Area: Licensing


How can I monitor license usage and view usage reports, for Subscription Entitlement Service-enabled (formerly known as CONNECT Licensing) versions of the OpenFlows products?

Note: this article applies to Subscription Entitlement Service enabled versions (see above). For license usage reporting of earlier versions with SELECTserver licensing, see: Licensing and Activation Wiki


License usage can be reported and monitored from the License Tool and from the Product Usage report.

License Tool

Reports current usage of Subscription Entitlement Service-enabled Bentley products on the client computer.

  • Accessible from the Start menu, or from File > Help > License Management, within the product.
  • Select Tools > Log Viewer
  • NOTE: the "Entitlements" tab of the main license tool shows products and feature levels that you are entitled to and have tried to use. It does not indicate what's currently being used, what feature level is currently set, or a definitive date when a license may expire. The "expiration" indicates when the trial period

Product Usage Report

Real time and historical usage reports can be accessed from the Subscription Services Portal:

  • Access:  -> "CONNECT Licensing Usage Report" / "Subscription Entitlement Service Usage Report" (click "select" under "Product Usage Report") 
  • Real Time Usage - view current license usage. This can be helpful in cases where a threshold has been exceeded and you need to know who is using the license. Includes Reserved licenses.
  • Application Usage by Hour and Daily Peak Application Usage - historical reports of product usage

Real time usage details:

See Also

Licensing OpenFlows Products - Subscription Entitlement Service (CONNECT Licensing)

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