Attempted to read or write protected memory error appears when loading image in background

Product(s): WaterGEMS, SewerGEMS, SewerCAD, WaterCAD, Hammer, StormCAD, CivilStorm
Version(s): 10.XX.XX.XX
Area: Layout and Data Input

Problem

Attempted to read or write protected memory error appears when loading image in background. This is usually observed with aerial images with coordinates. 

Solution

While uploading aerial images in background and if this error is seen, uncheck "Use Compression" and "Optimal Image loading mode" in the image properties (see below) and then click OK.

Use Compression is used when the image file is large and Optimal Image loading mode should be used in cases where the images are blurry with low accuracy.

If this does not help, try updating your video hardware drivers as seen in the article further below.

See Also

Inserting an aerial image background layer in the correct location

Using Bing Maps as a Background

Updating video drivers and troubleshooting video hardware issues

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