| Product(s): |
WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster, FLOOD |
| Version(s): |
CONNECT Edition |
| Area: |
Installation |
Problem
Are the OpenFlows products compatible with Windows 11?
Solution
Official support for Windows 11 is available starting with the CONNECT Edition Update 4 releases of WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD and CivilStorm (10.04.00.XX and greater).
For earlier versions and for the other products, although Windows 11 is not yet officially supported (as of September, 2022), basic testing has shown that these products should install and operate properly on Windows 11. However, we cannot guarantee that you will not encounter any issues related to the Operating System running these older versions.
See: Windows 11, 10 and 8 compatibility with Flowmaster, Culvertmaster, and PondPack
If the product will not install -
If the product will not install, the installation may have failed while trying to install Visual Studio 2008 (VC9) runtime. Please install the following VC redistributable installer manually from this link - https://download.microsoft.com/download/5/D/8/5D8C65CB-C849-4025-8E95-C3966CAFD8AE/vcredist_x86.exe - and see if you get any kind of errors?
If it succeeds without any errors, try installing the product again.
If the product installs but will not launch -
If the product will not launch, right-click on the program's executable file (C:\Program Files(x86)\Bentley\WaterGEMS\WaterGEMS.exe for WaterGEMS) and look at the Properties dialog. There should be a "Compatibility" tab and in that tab, set Compatibility Mode to Windows 7 or Windows 8.
Then launch the program again and see if it will run in Windows 7 or Windows 8 Compatibility Mode.
Earlier versions including V8i have not been tested and we cannot guarantee compatibility or stability.
See Also
How to receive alerts on new version availability
Platform Compatibility