WaterSight - Alert Management Workflow

Product(s): WaterSight
Version(s): 10.00.
Area: Documentation

Overview

Alerts for sensors and zones can be automatically generated based on some user defined triggers. Once they get generated, a notification can be send by email to the defined list of users, and those alerts will also become available in the Active Event list

Those alerts should represent anomalies/events that are happening or that occurred in the network, and should be managed by the user. Once those events are finished and any necessary investigations complete, the user should update the status to Closed, so that the Active Event List will be always showing the most recent alerts that are still Active. Alternatively, alerts can be deleted if they do not need to be archived for future reference, such as in the case of false positives.

Workflow

In the diagram below it is presented the detailed workflow for managing alerts generated by the software:

For more information about WaterSight, please go to OpenFlows WaterSight TechNotes and FAQ's.

See Also

Alerts administration

Active Events

Configuring burst alerts

Configuring absolute based alerts

Openflows WaterSight TechNotes and FAQS

Recommended
Related