Print Preview > Fit to Page shows blank page

Product(s): WaterCAD, WaterGEMS, SewerGEMS, SewerCAD, CivilStorm, StormCAD, HAMMER
Version(s): 10.XX.XX.XX, 08.11.XX.XX
Area:  Output and Presentation

 

Problem

When trying the print a model layout, the "Fit to Page" option of Print Preview shows a blank page with no model layout visible at all.

or

Print preview screen is blank when DXF attached as background

When a .DXF is attached as a background file, the Print Preview screen was appearing completely blank.

Without the .DXF attached, the model was shown in Print Preview as Normal.

Problem ID#: 73627

Solution

This is likely caused by a corruption in the model's .dwh file. This file can impact the appearance of the model in the drawing [pane and in functions like Print Preview.

To resolve this, go to Tools > Database Utilities > Update Database Cache. For the CONNECT Edition software go to File  > Database Utilities > Update Database Cache

If that doesn't help, try the following. Close the model and browse to the location that the model is stored. Find the .dwh file--it will be called something like "model.wtg.dwh"--and delete this. This file will be regenerated when you reopen and save the model.

With that file deleted, reopen the model and go to File > Print Preview > Fit to Page. For the CONNECT Edition reopen the Print Preview. The model layout should be visible in the Preview window.

Blank Print Preview with a .DXF background

To fix this issue, open the .DXF in AutoCAD and save down to an older version of DXF. For example, AutoCAD 2004, R12/LT2, 2010.

The DXF will now appear in Print Preview.

See Also

Using the fit to page printing in the standalone platform

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