Product(s): |
WaterCAD, WaterGEMS, SewerGEMS, SewerCAD, CivilStorm, StormCAD, HAMMER |
Version(s): |
10.XX.XX.XX, 08.11.XX.XX |
Area: |
Output and Presentation |
Problem
When trying the print a model layout, the "Fit to Page" option of Print Preview shows a blank page with no model layout visible at all.
or
Print preview screen is blank when DXF attached as background
When a .DXF is attached as a background file, the Print Preview screen was appearing completely blank.
Without the .DXF attached, the model was shown in Print Preview as Normal.
Problem ID#: 73627
Solution
This is likely caused by a corruption in the model's .dwh file. This file can impact the appearance of the model in the drawing [pane and in functions like Print Preview.
To resolve this, go to Tools > Database Utilities > Update Database Cache. For the CONNECT Edition software go to File > Database Utilities > Update Database Cache
If that doesn't help, try the following. Close the model and browse to the location that the model is stored. Find the .dwh file--it will be called something like "model.wtg.dwh"--and delete this. This file will be regenerated when you reopen and save the model.
With that file deleted, reopen the model and go to File > Print Preview > Fit to Page. For the CONNECT Edition reopen the Print Preview. The model layout should be visible in the Preview window.
Blank Print Preview with a .DXF background
To fix this issue, open the .DXF in AutoCAD and save down to an older version of DXF. For example, AutoCAD 2004, R12/LT2, 2010.
The DXF will now appear in Print Preview.
See Also
Using the fit to page printing in the standalone platform