Windows could not start the Bentley SELECTServer Gateway Service on Local Computer. Error 1067: The process terminated unexpectedely

Warning: Making these changes can cause serious, system-wide problems within your environment. Do not make these changes unless you are confident with these steps and understand the impact to your system and other applications running on it.

If you are ever unable to start your SELECTServer Gateway Service and are receiving an error 1067 when trying to start your service, here are a few things to try.

1. Make sure you can access the administration page for select server (For Bentley Deployed, choose start/programs/bentley/selectserver/administration site or for Bentley Hosted go to http://selectserver.bentley.com/bss/admin ). If you cannot view this page, then the Gateway Service will not start.

2. Make sure you are not running the Bentley LM Server service in your windows services page.  If you are, please set this service to stopped with manual start up.

3. If you are running the gateway on the same machine as select server.  Open the License Management Tool (start/programs/bentley/selectserver/License Management Tool) and change the machine name to localhost (all one word), also make sure you the activation key is in all capital letters and no spaces.

4.  If you are running Select Server XM Deployed, Make sure your Directory Securities under default website, under website, under IIS, under Internet Information Services Manger are set to anonymous access.

 If using Integrated Windows Authentication try the following:

Open the computer management (Start\control panel\Administrative Tools\Computer Management), and expand local users and groups, and then open your groups folder.  In here you will want to open your Users folder and add the following roles:  (NOTE:  this does not apply to Domain Controllers)

 ASPNET

 NT Authority\Authenticated Users (S-1-5-11)

 NT Authority\INTERACTIVE (S-1-5-4)

Once you do this navigate to the properties of your Select Server folder (C:/program files/bentley/selectserver) and add "Modify" permissions to your users group.  After you to this perform an IIS reset: (Start>Run>type IISRESET>hit ok).  Once this is done, you can go back and try to start your gateway service.

If the error persists after the suggested is tried, please contact Bentley SELECTServer Technical Support Group.

Anonymous