I am new to this software so here it goes. We have only one licence and approx. only 5 users. It currently states that the licence is still checked in. But no one is currently using it. How does someone reset it or will it eventually check itself out? The product is STAAD.Pro Version 20.7.80
When STAAD.Pro V8i 20.07.08.xx is opened, it automatically retrieves (i.e. checks out) a license for STAAD.Pro and any activated design codes. When retrieved, an expiration date of two days is specified to ensure that licenses eventually return on their own if a problem occurs. When STAAD.Pro is closed, these licenses are automatically returned early (i.e. checked in). However, communication issues can cause this returning process to fail for one or more licenses, leaving licenses assigned until they expire. In such cases, licenses can be manually returned from the SELECTserver administration site as a workaround. As a better long-term solution, upgrade to STAAD.Pro V8i 20.07.10.xx or later which no longer uses license checkouts.