Connection Client Proxy

I have users at our site including myself that every once in a while (more often for others) will receive the dialog from the Connection Client - Proxy server requires authentication:

  

The issue I have is that if I cancel the dialog and check the Connection Client dialog, it has no issues actually signing in.  As for actual proxy management, our IT department uses a PAC file set within the Internet Options settings:  proxy.delaware.gov/proxy.pac

We have never set the proxy settings within the Bentley Licensing Management Tools (LMT) in the past and I'm hoping that we never have to due to possible credential issues in the future.  These settings seem to happen automatically right now which seems like the best way that this should work...I do not want my users to manually enter this data into the LMT since this could cause account lockouts in the future when the user needs to change their Domain account password.

Is there possibly a way in the future to suppress this dialog from showing?

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  • Hello Tamicca,

    Here I have the same problem from time to time: when iniciating (automatically) Connection Client, it doesn't connect automatically sometimes. The dialog "Proxy Server requires authentication" apears, and after doing what it is said in the message, the following error message is received:

    (Translation: "License Administrator: Error while trying to identify server and activation key".)

    Is there anything I could do to avoid this problem to happen time and again?

    Thank you in advance

    Andrés

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