I would like to ask how the STAAD Planwin license was used or activated on user machine. We received two email notification from SELECTserverOnline@bentley.com stating two users have utilized the license. I'm trying to restrict it from our hosted select server - checkout restriction but cannot find this license file from the list. See embedded images. How come there is an overage use of this license when it is not appearing on the list?
If a user has access to the Software Fulfillment Center to download software, any product can be retrieved and installed for evaluation purposes. Because of this, you may want to restrict Software Download access to specific people. This can be accomplished via the User Management portal.
Since a license for STAAD Planwin is not listed on your license file, the product will not activate but will operate in a trial mode until it expires. Once expired, the product will no longer open unless activated against a license. Trial usage of products is still reported, which would explain the overage notification, but the first 30 days of such usage in an entire site will not be considered for billing purposes as mentioned in the following forum post. If you do not intend to evaluate this product, then I recommend determining the machines where STAAD Planwin is installed by running an Applications By Machine report under Reports -> Inventory Reports and removing the product.
we have trouble with the same problem