We are receiving overage notices on products for which we have zero licenses. I was under the impression that our licensing status did not permit usage of applications in this case.
No reply from our account manager, can anyone here answer this?
A product for which you have no license will fail to activate, but it can run in trial mode until it disables itself. Such usage is still recorded and reported to SELECTserver.
Jeremy, that makes sense. But that does mean that the user (or someone) had to enter our site key, in order for the usage to be tracked by our selectserver, correct?
Yes, only machines configured with your site activation key would report usage against your site.
One last question.
If our site key is being used, and the product is in Trial mode, then when the Trial runs out, what keeps the product from simply operating and causing a license overage? (1 in use, with 0 licenses available)
Thank you again.
@Jeremyhoesly - finally got an answer from our rep who says something different. He says "If you download a product that you don’t own, you can use it trial mode for 30 days, free of charge. If you continue to use it after that, it will incur a term license charge."