Bentley Map for Microstation
Good morning I apologize for my poor English for a long time my company has bought a Bentley Map for Microstation license, and with this also the Select contract to update the product. since July 2018 considering that Bentlet Map for Microstation will no longer be supported and updated with new versions, the company has decided to no longer pay the select contract for this product. At this point Bentley for use sends me an invoice for incremental use of the software. (2500 euros) this does not seem right to me. The software has been paid and now I can no longer use it? What did I pay? I hope I explained myself.
I add that the same thing done for Geopak Site that is no longer supported with CE
thank you
Hi,
I forwarded your problem to a Bentley Map sale specialist. She should contact you shortly.
In the meantime, I wanted to inform you that “Bentley Map for MicroStation V8i” users have two possible upgrade paths that they can take advantage of.
Yves Boivin
Good morningfinally a clear and detailed answerthank you so much
Good morning,I am glad that Yves could clarify it for you. I also can add that once you upgrade the license you will have a credit of the Select of Bentley Map for Microstation of the remaining months that you have paid, therefore, you will not pay the Select twice. Please send me an e-mail to nathalia.delgado@bentley.com when you decide to upgrade so then I can support you with this.Kind regards,Nathalia
good morning thanks Nathalia for the clarifications, unfortunately I do not decide, but the company administrator, who is in contact with our account manager in Milan thank you