User added to Managed user list. (IP added, Email added)
Have a site Key - used License Management Tool activation wizard "Product activation complete, You may now use your product". Sent Logs
Used Bentley Licensing Tool (WTF two licensing tools... so much fun) Activation still says "TrialExpired", also sent logs.
Logged into User's Bentley CONNECTION Client successfully on desktop.
All of my other users have no issues.
Hi Todd,
There 2 licensing tools License Management Tool for V8i versions products and Bentley Licensing Tool is for CONNECT edition products.
1. License Management Tool needs site activation key to activated V8i and earlier products. https://communities.bentley.com/products/licensing/w/licensing__wiki/4987/activating-against-selectserver-online-a-bentley-hosted-server-tn
2. Bentley Licensing Tool needs sign-in into CONNECTION client to activated CONNECT edition products; https://communities.bentley.com/products/licensing/w/licensing__wiki/40303/overview-of-bentley-licensing-tool
Regards,Abhishek
Good Morning Abhishek, Thank you for the quick reply. The RAM Elements Software is a part of the Connect client. As I said, the user is logged into the connect client desktop app, and the Licensing tool still says "Trial expired" Access denied.