We have not received our SELECT invoice for this year yet. It's already one month later than when we received the invoice last year. I e-mailed the person (Danielle Kuhn) who sent it to us last year, but that e-mail bounced (no such e-mail account).
Who do I e-mail to get them to send us our annual SELECT invoice?
Good morning Eiren!
Please, create a Service Request and I (or one of us), will contact with your Account Manager. Then, someone will help you.
apps.bentley.com/.../ProductSupport
Isn't there just someone I can e-mail?
Depending on where you're located you might like to call your local Bentley office.
https://www.bentley.com/en/about-us/contact-us/offices
Otherwise, raising an Account Service Request as Klaudia has advised would get through to this team so your query can be allocated to the most appropriate Account Manager.
RegardsAndrew BellTechnical SupportBentley Systems
Thank you very much. Super helpful as usual, Andrew.
Somebody reached out to me and gave us our renewal advice letter, so we are now good to go.
Hi Eiren,
we have contacted your Account Manager and Renewal Team. I am happy we could help.
Best regards,
Klaudia