We have a deployed SELECT server locked with message "SELECTserver's usage logs have not been transmitted in the timeframe required. All client application license requests will fail until the usage logs have been transmitted. There are 0 log entries to be sent. Logs were last transmitted on 11/4/2020 12:06:00 PM".This is because the server is installed on a host on a Virtual Machine, and the host is crashed and we must recover a backup copy. Now the SELECT server think the he has NO LOGS to trasmit, and no way to create new logs because SELECT server do not delivery licences. How can we solve it?
Hello Riccardo,
Please follow the instructions given in the support communities link; https://communities.bentley.com/products/licensing/w/licensing__wiki/3359/transmit-usage-logs-0-logs-found-to-process-tn?CommentId=0fe329b0-a296-4097-a029-0df85115df51
Regards,Abhishek
It doesn't not work.
I'll try to download from the SELECTserver a log and send it to Bentley, via upload page and via e-mail.
All Response files sent to me do not work, with this message:
Internet Explorer cannot display the webpage