I'm receiving the error "The SELECTserver license as expired" on my Select Server. I've gone through the steps here: http://communities.bentley.com/products/licensing/w/licensing__wiki/3281.aspx but this has not fixed the issue. When I got through the step to request/update the license, I get the error "No sites found requiring update. SELECTserver will continue to use the existing license file."
version 09.00.00.37
Any ideas on my next step?
Hi rsakai2!
Could you try to run the Request/Update License process one more time and let me know the results?
I tried multiple times earlier with the same result. When I try now I get the following error:
Server Error in '/BSS' Application.
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Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[NullReferenceException: Object reference not set to an instance of an object.]
Bentley.SelectServer.LicenseManager.SelectUser.AddAllSitesInLicense(SelectLicense lic) +169
Bentley.SelectServer.Web.Admin.RequestLicense.RequestLicenseFile(String ActivationKey, String SerialNumber, Int32 regionCode) +1256
Bentley.SelectServer.Web.Admin.RequestLicense.RequestLicenseFromWebService() +188
Bentley.SelectServer.Web.Admin.RequestLicense.btOK_Click(Object sender, EventArgs e) +5
System.Web.UI.WebControls.Button.OnClick(EventArgs e) +118
System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +112
System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10
System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13
System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +5563
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1008
Hi,
Please e-mail me your site ID number so I can have the backend check for the actual license configuration. Unfortunatley I do not know who yu are your the specific site you represent. Drop that information to me a james.white@bentley.com . I will update you on my findings.
Please also check your system date. I had a user who changed his date to the future. It saw that the current date off the license was multiple months prior to the date on the computer and claimed that it was outdated. Once the system date was corrected, everything worked fine.
--Robert
Thank you for the suggestion. My date and time is correct already.