The SELECTserver license as expired

I'm receiving the error "The SELECTserver license as expired" on my Select Server. I've gone through the steps here: http://communities.bentley.com/products/licensing/w/licensing__wiki/3281.aspx but this has not fixed the issue. When I got through the step to request/update the license, I get the error "No sites found requiring update. SELECTserver will continue to use the existing license file."

version 09.00.00.37

Any ideas on my next step?

Parents
  • Hi,

    Please also check your system date.  I had a user who changed his date to the future.  It saw that the current date off the license was multiple months prior to the date on the computer and claimed that it was outdated.  Once the system date was corrected, everything worked fine.

    --Robert

  • Thank you for the suggestion.  My date and time is correct already.

  • Was this ever resolved? We are running into the same situation upon invoking the Request/Update License process:

    Server Error in '/BSS' Application.

    --------------------------------------------------------------------------------

    Object reference not set to an instance of an object.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.  

    Stack Trace:

    [NullReferenceException: Object reference not set to an instance of an object.]

      Bentley.SelectServer.LicenseManager.SelectUser.AddAllSitesInLicense(SelectLicense lic) +205

      Bentley.SelectServer.Web.Admin.RequestLicense.RequestLicenseFile(String ActivationKey, String SerialNumber, Int32 regionCode) +1323

      Bentley.SelectServer.Web.Admin.RequestLicense.RequestLicenseFromWebService() +328

      System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +153

      System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3706

    --------------------------------------------------------------------------------

    Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1022

  • Below link instructions helped user to resolve the issue;

    communities.bentley.com/.../server-error-when-opening-the-selectserver-administrative-website.aspx

    Regards,

     
    Tamicca Sellars
    MicroStation Product Manager



    Answer Verified By: Joshua Kulp 

Reply Children
No Data