Bentley Licensing SCAM - beware

So, It appears to me that Bentley has changed it's licensing system from helpful to a scam. 

About 3 months ago I was contacted by an "account representative" that told me that I had several occasions where I was over the number of licenses that I had purchased, which wasn't possible....since I am a 5 person firm with only THREE users, and have THREE licenses of Microstation, I was told by this "Account representative" that I needed to sign up for a different licensing agreement or I would be assigned the more expensive one without it being my choice. So I did...I agreed to "Select open access"...this was suppose to be the best solution to me according to this account rep.

This week I got a "WARNING" that I would be recieving a punitive invoice for OVER USE of my agreed license unless I purchased another copy of microstation, and was sent a spreadsheet that showed 4 days over the past 3 months that there were 4 uses of Microstation.....the impending invoice is $5000. 

The best part is that the FORTH license is being reported from a computer that is only used by a remote person to remote desktop into to connect to our server, not a forth employee.

I have asked this "Account representative" to give me his supervisors information and so far he has refused.

Parents Reply
  • Just because you change the definition of Overuse doesn't make it right.  The complete and utter lack of common sense with this method of measuring (with no way at all for the users to monitor in real time) is unfathomable.  We're in the same boat and are forced to use archaic methods of 'checking' to see how many users are using the software and when they opened and closed the software.  When I explain this to other non-users they think I'm joking.  This is a ridiculous way of measuring usage.  If MS wasn't so deeply rooted in governmental agencies I wouldn't touch the software at all.

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