Applies To
	Product(s):	RAM Structural System (+ AutoPIPE, SACS 5.6, Maxsurf 20, Multiframe 17)
	Version(s):	14.06.00.00, and greater
	Environment:	N/A
	Area:	Licensing
	Original Author:	Jeremy Hoesly, Bentley Technical Support Group

Error or Warning Message

When opening a module in RAM Structural System, an Activation Status window like the following appears:
RAM Steel Beam Design is running TRIAL MODE and has 29 day(s) remaining within its licensed period.

Explanation

The first time a module is opened, it starts in Trial Mode. It will remain in Trial Mode until the license is activated or until the trial period expires.

How to Avoid

Option 1 Run the Activation Wizard

1. When the Activation Status message appears, click the Activate button as shown in the screenshot above.

2. Proceed through the Product Activation Wizard. Refer to the following article for further instructions.

Option 2 Activate licenses via the License Management Tool

1. In RAM Manager, select Manage Licenses from the Tools menu.

2. In the License Management Tool that appears, select all RAM licenses. Select multiple licenses by using the Shift key.

3. Click the Activate button in the lower right corner.
   

 

Note: For users with deployed SELECTservers who are still encountering activation issues, please generate a license debug log. With error logging enabled, attempt to activate the product. Then open the log file in any text editing program (ie NotePad) and do a search for "-15008":

If this code is found, SELECTserver may be utilizing some old cached data. Restarting Internet Information Services (IIS) on the server should correct the problem. A system administrator can accomplish this by executing the following command from a command prompt on the server:

iisreset

If this code is not found, contact Bentley Technical Support for further assistance.

See Also

[[Product Activation TechNotes and FAQs]]

How products that use the Bentley IEG License Service are licensed