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Licensing and Activation
Licensing and Activation Wiki Checkout XML import fails
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    • License Flowchart for Subscription Entitlement Service (SES) and legacy SELECTserver
    • +Understanding the Subscription Entitlement Service (SES) Workflow
    • Working from Home using Bentley Licensing
    • EVD Reporting Guide
    • -Understanding the (Legacy) SELECTserver Workflow
      • -SELECTserver TechNotes and FAQs
        • "An Error Has Occurred" when manually transmitting usage logs using a preconfigured URL
        • About SELECTserver
        • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]
        • Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...'
        • Data Update Service Warning [TN]
        • Database Maintenance
        • Database Setup Tool Configuration and Explanation [FAQ]
        • Deployed SELECTserver Database and Internet Connectivity Insight [TN]
        • Deployed SELECTserver issue with new Bentley SSL certificate
        • Deployed SELECTserver Knowledge Requirements [TN]
        • Deployed SELECTserver Technical Requirements [TN]
        • Enabling Diagnostic Logging for SELECTserver
        • Error 1068: Cannot start the Bentley SELECTserver service
        • Error 417 : in SELECTserver and GateWay logs
        • Glossary Of Licensing Terms [FAQ]
        • Group Policy Administration (ADM) files
        • How do I keep usage reports current?
        • How do I set up or prevent license checkouts?
        • How to create a new website in IIS7
        • How to create a Virtual Directory in IIS7
        • How To Install a Gateways on Vista and Windows 7, Server 2008
        • How to Install the SELECTserver application
        • How to migrate users to a custom activation group
        • HTTP Error 404.13 "The request filtering module is configured to deny a request that exceeds the request content length" when importing response file
        • HTTP Error 500.21 - Internal Server Error on SELECTserver Administrative Site
        • Import xml File on Deployed Server
        • IP Address Hosted Server
        • License and SELECTserver Administration [FAQ]
        • +License Manager
        • License Tool Command Line Options
        • Manual Installation of SQL Express (2008 - 2012)
        • Moving (relocating) the SELECTserver application to a new server.
        • Moving Your SELECTserver Database
        • +Older SELECTserver Versions
        • Opening Admin site pager starts (runs) installer process
        • Opening Administration Site
        • Restricting access to a deployed SELECTserver Administration Site. Configuration example (video).
        • Running the Data Update Service and restarting IIS in order to immediately update a deployed license
        • Schedule Report - no Parameter selectable
        • Security [FAQ]
        • SELECT Server 08 11 Series [CS]
        • -SELECTserver
          • Access restriction via IP-address
          • Access to App_Offline.htm denied in SELECTserver Database Setup
          • -Administration - SELECTserver
            • +Client Access restrictions - Administration - SELECTserver
            • Error: Client not recognized as a valid client
            • Error: CREATE DATABASE or ALTER DATABASE failed
            • How does a checked out license work for SELECT or ELS customers with product usage logging?”
            • How to list multiple Gateway servers in LIC file
            • HTTP 407 Proxy Authentication Required
            • -License Management - Administration - SELECTserver
              • Areva Content, License overview
              • Can not find the BentleyLicensing.adm
              • Cannot activate Hevacomp V8i
              • Checkout XML import fails
              • Deployed License server and NON-SELECT
              • Error importing license file, verification failed
              • Error: "The client does not have access to this site"
              • Errors in the WebServices.log
              • How do I configure Bentley products to use a proxy server?
              • How do I encrypt licensing transmissions sent to SELECTserver?
              • How to Create Temporary Activation Keys
              • How to Set the Time Zone on the SELECTserver
              • I-Model composer Not licensing through SELECTserver
              • Impossible to checkout a ProjectWise Passport
              • License Checkout from Administrator Page
              • License Expired. When trying to apply the new license
              • Message "no license available for this product"
              • Product List Empty on License Checkout Tab
              • Product requires activation each session
              • SELECTserver Admininistration Page Not Displaying
              • SELECTserver check out license expiry date greyed out
              • SELECTserver OnLine migration FAQ
              • SELECTserver will not update license from main server
              • Staad.Pro License Checkout
              • The user would like NOT to use Enable anonymous access
              • Troubleshooting a License As Expired message [TN]
              • Troubleshooting a License as Expired message [TN] version 2
            • New database no being used
            • +Nightly Processing - Administration - SELECTserver
            • +Notifications - Administration - SELECTserver
            • +Reports - Administration - SELECTserver
            • SelectServer OnLine: Maximum Checkout Interval default value changed to 2 days
            • SQL Error
            • Unable to open the Administration Site
            • Unexpected Error 0x8ffe2740 after restart of Windows
            • +Usage Logs Transmittal - Administration - SELECTserver
          • Administration page at nonSELECT customers
          • Administration page does not open, page cannot be displayed
          • Create a log file on the client computer
          • Deployed SELECTserver Logs
          • Hosted server Administration page - Access for administrators only
          • How to start the Deployed SELECTserver and SELECTserver Gateway service via Windows Services
          • +Installation / Configuration - SELECTserver
          • +Installation / Configuration - SQL Management
          • No access to the Adminstration page
          • Ports and Domains
          • Program starts up slowly after the creation of a log file
          • Reset the webserver IIS
          • Response File larger than 7.93 MB - Error 404
          • Restrict access to the Hosted Administration page
        • SELECTserver 9 Known Issues
        • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
        • SELECTserver 9.xx.xx.xx Upgrade Information [FAQ]
        • SelectServer Client Access Restrictions technical overview (video).
        • SELECTserver Database Backup [TN]
        • +SELECTserver Gateway
        • SELECTserver Gateway error 1053
        • SELECTserver Gateway Explained
        • SELECTserver Gateway License Server Revoked License [TN]
        • SELECTserver Gateway Service Fails To Connect through Proxy Server [TN]
        • SELECTserver General [FAQ]
        • SELECTserver in a IPV6 Environment
        • SELECTserver Notifications
        • SELECTserver Online Technical Requirements [FAQ]
        • SelectServer V9 without connectivity and Bentley Passport
        • SELECTserver XM Database Backup [TN]
        • Server status - Log file
        • SQL Server 2005 Cachestore Flush Error
        • SQL Server Compatibility Mode - Internal Query Processor Error
        • Support Path User Registration [FAQ]
        • The response file corresponding to the following logs is not processed.
        • The SQL transaction logs are full
        • Transmit Usage Logs - 0 Logs Found To Process [TN]
        • Trust Licensing Basics [FAQ]
        • Unlock the SQL Server SA Account
        • Upgrading to SELECTserver 08 11 series [CS]
        • Upgrading to SELECTserver 08.11.xx.xx [TN]
        • Uploading SELECTserver Usage And Client Logs [TN]
        • Usage Log Processing - ERROR with status code 15014
        • Using Active Directory Group Policy Objects to Configure Licensing for Users Centrally (video).
        • What options are available to allow the external (WAN) user to access a Locally Deployed SELECTserver?
        • What's New in the latest SELECTserver?
    • +Product Activation TechNotes and FAQs
    • +Application Usage TechNotes and FAQs
    • +SELECTservices TechNotes and FAQs

     
     Questions about this article, topic, or product? Click here. 

    Checkout XML import fails

       
      Applies To 
       
      Product(s): SELECTserver
      Version(s): N\A
      Environment:  N\A
      Area:  Administration
      Subarea:  License Management
      Original Author: Maksim Stankevic, Bentley Technical Support Group
       

    Problem

    Checkout XML import fails if done over Remote Desktop Connection (RDP)

    If the XML import of a checked out license is done through Remote Desktop Connection the following error is returned:  "This license is intended to be used on another machine".

    Solution

    To succcessfully import the XML license  you will need login
    directly to the machine for which the XML was generated (not using the
    Remote Desktop Connection). When Remote Desktop Connection is used, the License Management Tool sets the hostname to be the one of the machine from which Remote Desktop Connection is initiated and as it is different from the target machine's hostname so the checkout file import fails.



    See Also



    • Migrated
    • SELECTsupport
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    • Maksim Stankevic Created by Maksim Stankevic
    • When: Thu, Apr 10 2014 11:32 AM
    • Revisions: 1
    • Comments: 0
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