The reports are essentially the same, although no proprietary account information is transmitted from the account to Bentley's Web Services. Instead, machine or user names generally viewable from an account's administrative pages are replaced by hashed values using a multi-pass, one-way encryption (SHA1) technique. This one-way hash provides a means for Bentley to uniquely identify a machine or a user. An encrypted machine or user name cannot be reverse engineered to produce its original name.
SELECTserver obscures machine and user names in the processing of transmitted reports to Bentley, but does no other encryption on any other data. SELECTserver relies on Microsoft IIS and SSL to encrypt network transmissions. All network communications are standard network protocols and, as such, can be routed through any standard network security mechanism.
The following attributes are communicated by client machines to Bentley's hosted SELECTserver (i.e. selectserver.bentley.com) or to a deployed SELECTserver:
There is no proprietary or personal information in usage data transmitted to Bentley. SELECTserver supports the Secure Socket Layer (SSL), so all transmissions are configurable to be secure.
SELECTserver-to-Bentley.com CommunicationsLicense Request for a Deployed SELECTserver
Usage Data reported from Deployed SELECTserver
Note: The machine and user names are hashed to provide only unique identifiers for both to Bentley.
SELECTserver uses HTTP and HTTPS.
The Bentley applications do not determine the internet communication ports. By default the ports are 80 ( normal internet traffic) and 443 (Secure Socket Layer “SSL). These ports can be different but if they are please check with your IT department. That would be an internal configuration and it is not controlled by the SELECTServer application.
The information below defines the specific Bentley communication sites. At worst case the IT team will be able to make exceptions for the Bentley site or just TRUST *.bentley.com
Connecting to the Bentley servers through Firewalls and Proxy Servers
buddi.bentley.comssla.bentley.comappsnet.bentley.com (for SELECTserver 08.11.xx.xxx or earlier)selectserver.bentley.com (for SELECTserver Gateway only)
The static IP address for selectserver.bentley.com is 18.104.22.168.
The SELECTserver Gateway still uses a proprietary protocol on port 3998 to communicate with pre-XM applications.
In all cases Bentley applications will initiate the communications with the SELECTserver. Data flows from the client machine to SELECTserver; from SELECTserver it is summarized and usage logs are transmitted via secure web services to Bentley.
Only those SELECT Online subscribers who have "License Administration Rights", as defined by Bentley's CRM system, have access to the administration pages of their site(s) on SELECTserver OnLine.
No, all communication between a deployed SELECTserver and Bentley's Web Services are controlled by the account.
There will be no need to replace redundant licenses that have been issued for the purposes of fail-over or redundancy. SELECTserver is built on standard Microsoft technologies that are well-suited for clustering or other techniques used to safeguard application servers. In addition, because of the implementation of TRUST licensing SELECTserver is no longer a real-time license server, so if a connection is lost, licensed applications are still able to run in full-functioning "disconnected" mode for up to 30 days until service is restored.
SELECTserver includes alternate, manual procedures for transmitting usage reports to Bentley and downloading license updates. You must set SELECTserver to transmit application usage logs manually on the Server Settings administrative page. Logs need to be prepared and sent to Bentley monthly in order to keep SELECTserver activated. A number of alternatives exist for transmitting the reports, including:
* Upload the file(s) via the web* Email the file(s)* Mail the files on CD to Bentley
An Acknowledgment File will need to be processed each time a report is transmitted in order to reset SELECTserver.
Bentley Cloud Services Portal and CONNECTION Client FAQ