The Entitlement Management Service, located on the Subscription Services Portal of the CONNECT Center, allows an Administrator to manage license usage notifications for their Organization's applications.
To access the Entitlement Management Service
The Home screen displays basic subscription information pertaining to your account.
Entitlement Management - Options
The functions of this Service that are currently accessible via the Entitlement Management drop-down menu.
1. Subscription Information
This screen displays the basic subscription information pertaining to your account as previously displayed on the Home screen
2. Users and Groups
The Users and Groups pages shows you a list of your Bentley application users. They can be managed via User Management, which is accessed by the 'User Management' button on the Subscriptions Services Portal of the CONNECT Center. Entitlements may be added or removed for specific users by clicking on the user name. This can also be achieved in the next part under groups by adding “or User Name” where it says “Select the Group Name…”
Entitlement groups created in User Management may be given access to an application(s). Access can also be removed
Select the Group name to see whether access is granted in the Group Entitlements dialog
Click the green Add Entitlements button > search for the application and click Grant Access
For steps on how to create groups see How to Create User Management Groups
Entitlement Country - Administrator Setup
A user's entitlements are determined by their Organizational affiliation and country. When a user profile is created, users are assigned the following:Profile Country (where the user physically resides).Entitlement Country (which country's entitlements a user can access).A user's profile country is selected at the time of registration. Their entitlement country is automatically assigned based on the rules below.
Administrators can decide what Entitlements should be assigned when they register
**Please note: Entitlement Management settings only apply to applications that use Subscription Entitlement Service and are not applicable to applications that are used with SELECTserver activation keys.
3. Applications and Services
Select ‘Applications and Services’ to display all of the applications licenses available within your Organization.
General Access – Allows you to set exceptions for what users have the product entitlement.
General Access is defined here:
Select ‘License Alerting’ to configure the Term Licensing Alerts and Notifications required for Administrators and Users.
Please Note: License Alerting applies to the Term Licensing pop-up alert displayed to users while Notifications apply to the messaging sent to Administrators and Co-Administrators.
Select if the user is required to acknowledge the alert. No Restrictions allows the user to continue without acknowledging the alert.
Then select the license threshold for when the alert will occur. You should set a threshold that reflects your company policy. If you wish to reduce the risk that a Term License is issued for this product, you should set the threshold to be at or below the number of licenses held for this product. Otherwise you can set it to the number of licenses (perpetual + term) that you wish to allow.
Please Note: There are situations that may prevent the alert from displaying. Some of these situations are described in the Subscription Entitlement Service FAQ. Organizations should be aware that regardless of the alerting settings, it is still the responsibility of the Organization to fulfill the obligations of their license agreement.
Optionally, you can customize the message that is displayed at the time of the alert.
Finally, you can decide if offline usage is enabled. If set to ON, the user must be online and signed in to the application in order to be able to user it. If this is set to OFF, users will be able to continue to use the product in the event that they have no network connection when they start the application or during their session of application usage.
This allows the Administrator to receive notifications for any usage that occurs past the limit they designated.
Please Note: Click 'Save to apply changes or they will be lost.
4. License Alerting (All Applications)
The instructions outlined above in Step 3 allow an Administrator to apply notification options to a specific application. To apply the same notification rules to all your Bentley applications, use the 'License Alerting (All Applications)' option.
Toggle on ‘Enable Alerting and Notifications (all applications)’ to receive a notification when a desktop application will exceed the usage limit set.
Set the appropriate notification levels.
If you need to change the values, you may do so under 'Exceptions'.
5. License Checkout
The Administrator can use this page to view current and past license checkouts, as well to check out a new license.
To view the application checked out per license, expand the down arrow after each user.
Select 'New License Checkout' and enter the defined options for a new license.
See How to check out licenses from Entitlement Management for more information
Other Language Sources
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For future reference please post your questions/comments to the forum https://communities.bentley.com/products/licensing/f/licensing-and-activation-forum
hi Ruchi Sharma, it will depend on the software you own, at this moment are not all our software or version, you can see the note here https://communities.bentley.com/products/licensing/w/licensing__wiki/37813/connect-licensing
*PLEASE NOTE: At this time, not all Bentley applications are compatible with CONNECT Licensing but we are in the process of certifying them now. Your Organization will be contacted when CONNECT Licensing is available for your applications and services.
if you want to know how do can able to see this new licensing mode. Please create a Service Request for review your account and permission.
Hi Carlos, Being license support I am still unable to locate the new option in my login. Refer Screengrab.
Do I also need to have any specific roles/ right to access the Entitlement Management?
Hi Ruchi, as far I understand you may need to go at https://connect.bentley.com/Enterprise/ and in the support services section you may see the Entitlement option.
Note. you may need to be the Admin Account.
Hello Glenn, I am unable to track Entitlement Management under connect.bentley.com. Can you please suggest how to proceed further as we usually get queries regarding real-time over usage notification.