No Entitlement

A No Entitlement message is returned when CONNECT Licensing is unable to determine the user's entitlement to run the product. 

This can occur for a number of reasons:

• The user is not signed into the CONNECTION Client.
• The user has no licenses for this product, and the trial period has been exhausted.
• A local copy of the licenses stored on the computer is outdated. Signing out of CONNECTION Client and signing back in two times has been known to help with this issue.

With Subscription Entitlement Service, there must be a CONNECTed user signed in to CONNECTION Client when the product is started the first time.  To learn more about becoming a CONNECTed user, please visit Bentley User Registration - Administrator's Resource Center

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