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Licensing and Activation
Licensing and Activation Wiki No Entitlement
    • Sign in
    • License Flowchart for Subscription Entitlement Service (SES) and legacy SELECTserver
    • -Understanding the Subscription Entitlement Service (SES) Workflow
      • QuickStart Guide
      • -Steps and Information
        • Terminology
        • What is the Fulfillment document?
        • How to Register Users
        • How to set up Users and Groups
        • How to enable and configure license alerting
        • How to check out licenses
        • How to bulk check out licenses
        • How to view Reports
        • Bentley Licensing Tool Overview
        • How to leave a Product Review
        • Announcements
        • What's New?
        • FAQ
        • -Problem / Solutions
          • No Entitlement
          • Access Denied
          • License will expire in 7 days
          • License Limit Reached
          • CONNECTION Client not Found
          • Learn More - Application Use Limited
          • Learn More - Usage Alerting Service is Unavailable
          • Learn More – Sign in Required
        • +Technotes
        • How to collect logs
    • Working from Home using Bentley Licensing
    • EVD Reporting Guide
    • +Understanding the (Legacy) SELECTserver Workflow
    • +Product Activation TechNotes and FAQs
    • +Application Usage TechNotes and FAQs
    • +SELECTservices TechNotes and FAQs

     
     Questions about this article, topic, or product? Click here. 

    No Entitlement

    A No Entitlement message is returned when CONNECT Licensing is unable to determine the user's entitlement to run the product. 

    This can occur for a number of reasons:

    • The user is not signed into the CONNECTION Client.
    • The user has no licenses for this product, and the trial period has been exhausted.

    With Subscription Entitlement Service, there must be a CONNECTed user signed in to CONNECTION Client when the product is started the first time.  To learn more about becoming a CONNECTed user, please visit Bentley User Registration - Administrator's Resource Center

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    • CONNECT Licensing
    • No entitlement
    • error message
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    • DanielB Created by Bentley Colleague DanielB
    • When: Fri, Sep 28 2018 12:27 PM
    • Glenn Fernandes Last revision by Bentley Colleague Glenn Fernandes
    • When: Fri, Oct 16 2020 10:27 AM
    • Revisions: 13
    • Comments: 0
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