The Bentley Licensing Tool provides activation information for products utilizing Subscription Entitlement Service. It is installed with CONNECTION Client. Below is an overview of the tool and its various functions.
When the Bentley Licensing Tool first opens, it displays the Entitlements tab. If the CONNECTION Client is signed in, a Bentley login will appear in the upper left corner just above the tabs. Products appear in the Entitlements list if they have communicated with Bentley before. They will communicate the following information:
Product licenses can be locked to the computer for extended use apart from an Internet connection. The Checkout License tab provides this functionality.
The top pane provides a list of licenses. Although it shows two rows by default, the window can be made taller by dragging the window handle in the lower right corner. Additionally, columns can be filtered by clicking the filter icon as shown below.
To check out a license:
The bottom pane displays a list of licenses locked to the computer. To return a license prior to the expiration date, select it in the bottom pane, and click the Check-in button.
More detailed information is displayed on the Product Status tab. The following information is displayed:
Licenses can be checked out from the Entitlement Management site on behalf of a user and saved as a file. The Licensing Tool provides two options to import checked out license files: Import Policy File or Import Policy from Folder
To import a file, select "Import Policy File..." from the File menu, and select either a .belic file or a zip archive containing .belic files (generated from a bulk checkout). If there are multiple .belic files in the zip file, the import will search for the current machine name in the .belic file names to decide which license file to import.
To import from a folder, select "Import Policy Folder...: from the File menu. Use the browse dialog to choose the folder where the checked-out license files are stored Again, if there are multiple .belic files in the fold, the import will search for the current machine name in the .belic file names to decide which license file to import. This folder does not need to be a local file system folder; it can be on a shared network drive.
After the import, a dialog will confirm whether the license file imported successfully. Click the Sync button on the Entitlements tab as shown below to refresh the list.
If successful, the product with the imported license will display "Yes" in the Reserved column.
Important: Versions of CONNECTION Client prior to 10.00.15.11 will not update the Entitlements list after clicking the Sync button if a user is not signed in. Imported licenses will still function. To resolve the display issue, upgrade CONNECTION Client.
Starting with CONNECTION Client 10.00.18.13, Subscription Entitlement Service products can now utilize system proxy settings as configured in the Internet Options control panel. However, proxy settings can be manually configured if necessary:
Subscription Entitlement Service provides diagnostic logging to assist with troubleshooting efforts. By default, the Bentley Licensing Tool maintains a detailed rolling log that is sufficient for most troubleshooting, but configuration options can optionally be configured using the following steps within the Bentley Licensing Tool:
To retrieve diagnostic data, please open the Windows Start menu, type Log Collector, and choose Bentley Log Collector from the search results.
Click the Collect button in the window that appears, and save the resulting zip archive. Send the zip archive to Bentley for further analysis.
Important: The LogCollector utility is included with CONNECTION Client 10.00.13.17 and later. To manually gather diagnostic logs for earlier versions, please perform the following steps instead:
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