The Bentley Licensing Tool provides activation information for products utilizing Subscription Entitlement Service. It is installed with CONNECTION Client. Below is an overview of the tool and its various functions.
When the Bentley Licensing Tool first opens, it displays the Entitlements tab. If the CONNECTION Client is signed in, a Bentley login will appear in the upper left corner just above the tabs. Products appear in the Entitlements list if they have communicated with Bentley before. They will communicate the following information:
Product licenses can be locked to the computer for extended use apart from an Internet connection. The Reserve License tab provides this functionality.
The top pane provides a list of licenses. Although it shows two rows by default, the window can be made taller by dragging the window handle in the lower right corner. Additionally, columns can be filtered by clicking the filter icon as shown below.
To reserve a license:
The bottom pane displays a list of licenses locked to the computer. To return a license prior to the expiration date, select it in the bottom pane, and click the Release button.
More detailed information is displayed on the Product Status tab. The following information is displayed:
Licenses can be reserved from the Entitlement Management site on behalf of a user and saved as a file. To import the file, select "Import Policy..." from the File menu, and select the .belic file. A dialog will confirm whether the license file imported successfully. If the client machine is signed into CONNECTION Client, click the Sync button on the Entitlements tab as shown below to refresh the list.
If successful, the product with the imported license will display "Yes" in the Reserved column.
Important: If CONNECTION Client is not signed in, the entitlements list will not update when a license file is imported, but the license is still applied. The intended product should open without licensing errors.
Subscription Entitlement Service products do not utilize proxy settings from the system configuration or from the License Management Tool utilized by SELECTserver-based products. Please configure proxy settings in the Bentley Licensing Tool using the following steps:
Subscription Entitlement Service provides diagnostic logging to assist with troubleshooting efforts. By default, the Bentley Licensing Tool maintains a detailed rolling log that is sufficient for most troubleshooting, but configuration options can optionally be configured using the following steps within the Bentley Licensing Tool:
To retrieve diagnostic data, please open the Windows Start menu, enter the following command, and press Enter:%CommonProgramFiles%\Bentley Shared\CONNECTIONClient\LogCollector
Click the Collect button in the window that appears, and save the resulting zip archive. Send the zip archive to Bentley for further analysis.
Important: The LogCollector utility is included with CONNECTION Client 10.00.13.17 and later. To manually gather diagnostic logs for earlier versions, please perform the following steps instead:
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