Practitioner Licensing

Practitioner Licensing is a new commercial program available for certain products. Practitioner Licenses are pre-paid, named-user licenses that allow organization administrators to assign specific users access to the eligible Bentley CONNECT Edition products. With Practitioner Licenses, assigned users have unlimited access to the product for the duration of the license, generally one year.

Important Note: Once the purchase process is complete, the organization administrator must assign the Practitioner entitlement to the end user in Entitlement Management before the Practitioner License can be utilized. If a Practitioner license remains unassigned, it will not be used to entitle any user to that product.

How do I assign a Practitioner License?

To assign a Practitioner License, administrators must ensure the desired users are Connected Users. To learn more about getting users Connected, please see Connected User Setup

Once users are Connected, the administrator can begin assigning the licenses by following these steps:

As an Admin or Co-Admin for your organization, go to the Subscription Services Portal and click on the tile for Entitlement Management.
Open the left navigation menu and click on the Practitioner Licenses
From the list, find the Practitioner License you wish to assign, use + icon and then the search field to find the user by name or email address.
After selecting the user(s), the license will be assigned and the user(s) will receive an email notification confirming the Practitioner License.

What happens if a Practitioner License is left unassigned?

Practitioner Licenses that are not assigned will not be used in any entitlement requests by the organization’s users or the subsequent billing of the usage generated while the Practitioner License is unassigned. To make full use of the Practitioner License for its duration, the license must be assigned to a user.

Reminders will be displayed to administrators in the Subscription Services Portal and in Entitlement Management if there are any unassigned Practitioner Licenses.

What if I need to re-assign the Practitioner License to another user?

A Practitioner License can be re-assigned as many times as necessary on the first day it is assigned to a user. If it was initially assigned to the incorrect user, then changing it within that first day will require no special action.

After that initial 24-hour assignment period, the Practitioner License will be locked for 30 days. At the end of that 30-day period, the Practitioner License will be available for re-assignment, if necessary. Any re-assignment will start the 24-hour open user assignment period again, followed by a 30-day lock.

How does an assigned user know they are using a Practitioner License?

The end user, upon assignment of a Practitioner License, will receive a notification of the assignment. The user can then activate the product either by using the Activation Wizard or by running the product. The Practitioner License will be indicated by the License Type in the Bentley Licensing tool\Entitlements tab.

Does the assigned user need to do anything on their machine to consume the Practitioner License?

The end user should upgrade their CONNECTION client to version 10.00.18.x or higher. This will allow the usage to be recorded correctly as a Practitioner license and avoid any issues with the Practitioner usage being counted against the alerting threshold used for pooled licenses.

To check the version of CONNECTION Client and to learn how to update, please visit CONNECTION Client FAQs

Is the functionality the same between a Practitioner License and a commercial license?

Within the product, the end user will likely see no difference between a Practitioner License and a typical commercial license. Because users with a Practitioner License receive unlimited access to the eligible Bentley products, Subscription Entitlement Service features such as Access Controls or Threshold Alerting are disabled.