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Licensing and Activation
Licensing and Activation Wiki Unlock the SQL Server SA Account
    • Sign in
    • License Flowchart for Subscription Entitlement Service (SES) and legacy SELECTserver
    • +Understanding the Subscription Entitlement Service (SES) Workflow
    • Working from Home using Bentley Licensing
    • EVD Reporting Guide
    • -Understanding the (Legacy) SELECTserver Workflow
      • -SELECTserver TechNotes and FAQs
        • "An Error Has Occurred" when manually transmitting usage logs using a preconfigured URL
        • About SELECTserver
        • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]
        • Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...'
        • Data Update Service Warning [TN]
        • Database Maintenance
        • Database Setup Tool Configuration and Explanation [FAQ]
        • Deployed SELECTserver Database and Internet Connectivity Insight [TN]
        • Deployed SELECTserver issue with new Bentley SSL certificate
        • Deployed SELECTserver Knowledge Requirements [TN]
        • Deployed SELECTserver Technical Requirements [TN]
        • Enabling Diagnostic Logging for SELECTserver
        • Error 1068: Cannot start the Bentley SELECTserver service
        • Error 417 : in SELECTserver and GateWay logs
        • Glossary Of Licensing Terms [FAQ]
        • Group Policy Administration (ADM) files
        • How do I keep usage reports current?
        • How do I set up or prevent license checkouts?
        • How to create a new website in IIS7
        • How to create a Virtual Directory in IIS7
        • How To Install a Gateways on Vista and Windows 7, Server 2008
        • How to Install the SELECTserver application
        • How to migrate users to a custom activation group
        • HTTP Error 404.13 "The request filtering module is configured to deny a request that exceeds the request content length" when importing response file
        • HTTP Error 500.21 - Internal Server Error on SELECTserver Administrative Site
        • Import xml File on Deployed Server
        • IP Address Hosted Server
        • License and SELECTserver Administration [FAQ]
        • +License Manager
        • License Tool Command Line Options
        • Manual Installation of SQL Express (2008 - 2012)
        • Moving (relocating) the SELECTserver application to a new server.
        • Moving Your SELECTserver Database
        • +Older SELECTserver Versions
        • Opening Admin site pager starts (runs) installer process
        • Opening Administration Site
        • Restricting access to a deployed SELECTserver Administration Site. Configuration example (video).
        • Running the Data Update Service and restarting IIS in order to immediately update a deployed license
        • Schedule Report - no Parameter selectable
        • Security [FAQ]
        • SELECT Server 08 11 Series [CS]
        • +SELECTserver
        • SELECTserver 9 Known Issues
        • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
        • SELECTserver 9.xx.xx.xx Upgrade Information [FAQ]
        • SelectServer Client Access Restrictions technical overview (video).
        • SELECTserver Database Backup [TN]
        • +SELECTserver Gateway
        • SELECTserver Gateway error 1053
        • SELECTserver Gateway Explained
        • SELECTserver Gateway License Server Revoked License [TN]
        • SELECTserver Gateway Service Fails To Connect through Proxy Server [TN]
        • SELECTserver General [FAQ]
        • SELECTserver in a IPV6 Environment
        • SELECTserver Notifications
        • SELECTserver Online Technical Requirements [FAQ]
        • SelectServer V9 without connectivity and Bentley Passport
        • SELECTserver XM Database Backup [TN]
        • Server status - Log file
        • SQL Server 2005 Cachestore Flush Error
        • SQL Server Compatibility Mode - Internal Query Processor Error
        • Support Path User Registration [FAQ]
        • The response file corresponding to the following logs is not processed.
        • The SQL transaction logs are full
        • Transmit Usage Logs - 0 Logs Found To Process [TN]
        • Trust Licensing Basics [FAQ]
        • Unlock the SQL Server SA Account
        • Upgrading to SELECTserver 08 11 series [CS]
        • Upgrading to SELECTserver 08.11.xx.xx [TN]
        • Uploading SELECTserver Usage And Client Logs [TN]
        • Usage Log Processing - ERROR with status code 15014
        • Using Active Directory Group Policy Objects to Configure Licensing for Users Centrally (video).
        • What options are available to allow the external (WAN) user to access a Locally Deployed SELECTserver?
        • What's New in the latest SELECTserver?
    • +Product Activation TechNotes and FAQs
    • +Application Usage TechNotes and FAQs
    • +SELECTservices TechNotes and FAQs

     
     Questions about this article, topic, or product? Click here. 

    Unlock the SQL Server SA Account

       
      Applies To 
       
      Product(s): SELECTserver
      Version(s): 08.11.00.00 - Present
      Environment:  N/A
      Area:  N/A
      Subarea:  N/A
      Original Author: Claudio Badalamenti, Bentley Technical Support Group
       

     

     

     

     

     

     

     

     


    Warning: Making these changes can cause serious, system-wide problems within your environment. Do not make these changes unless you are confident with these steps and understand the impact to your system and other applications running on it.

    Overview

    System.Data.SqlClient.SqlError: Login failed for user ‘sa’ because the account is currently locked out. The system administrator can unlock it. The error occurs when the SQL Server administrator account is locked. To unlock the SQL Server ‘sa’ account, run the following command:

    Solution

    ALTER LOGIN sa WITH PASSWORD = 'new_password' UNLOCK
    *
    Enter the existing ‘sa’ password if remembered, otherwise enter a new one.

    Option 1 –From MicroSoft SQL Server Management Studio
    You will need authority to access the SQL Server directly. Choose Widows Authentication mode and login with an administrator account. Open a new query window, enter the ALTER command and click execute to unlock the ‘sa’ account.

    Option 2 –From the command prompt
    Using the Windows “Trusted” Connection
    SQL Server 2000

    OSQL -S SERVER\SQL Instance -E                           
    SQL Server 2005\2008
    SQLCMD -S SERVER\SQL Instance -E  

    (Using a SQL administrator account)
    SQLCMD -S SERVER\SQL Instance -U account name -P Password

    Once connected to the SQL Server you will see the 1> prompt. You can type the ALTER DATABASE command and hit Enter. You will see the 2> prompt, type GO and hit Enter to execute the command. Type Exit to log out and close the command prompt.

    After unlocking the ‘sa’ account, you will need to open the Bentley SELECTserver Database Setup and enter the new password, if it was changed.

    • SELECTserver SELECTsupport
    • SELECT Server Gateway
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    • cbads Created by Bentley Colleague cbads
    • When: Fri, Mar 25 2011 5:05 PM
    • Elisabeth Pry Last revision by Bentley Colleague Elisabeth Pry
    • When: Thu, Jun 13 2013 4:23 PM
    • Revisions: 5
    • Comments: 0
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