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Licensing and Activation Wiki Error 417 : in SELECTserver and GateWay logs
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    • License Flowchart for Subscription Entitlement Service (SES) and legacy SELECTserver
    • +Understanding the Subscription Entitlement Service (SES) Workflow
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    • -Understanding the (Legacy) SELECTserver Workflow
      • -SELECTserver TechNotes and FAQs
        • "An Error Has Occurred" when manually transmitting usage logs using a preconfigured URL
        • About SELECTserver
        • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]
        • Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...'
        • Data Update Service Warning [TN]
        • Database Maintenance
        • Database Setup Tool Configuration and Explanation [FAQ]
        • Deployed SELECTserver Database and Internet Connectivity Insight [TN]
        • Deployed SELECTserver issue with new Bentley SSL certificate
        • Deployed SELECTserver Knowledge Requirements [TN]
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        • Enabling Diagnostic Logging for SELECTserver
        • Error 1068: Cannot start the Bentley SELECTserver service
        • Error 417 : in SELECTserver and GateWay logs
        • Glossary Of Licensing Terms [FAQ]
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        • How to create a new website in IIS7
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        • How to Install the SELECTserver application
        • How to migrate users to a custom activation group
        • HTTP Error 404.13 "The request filtering module is configured to deny a request that exceeds the request content length" when importing response file
        • HTTP Error 500.21 - Internal Server Error on SELECTserver Administrative Site
        • Import xml File on Deployed Server
        • IP Address Hosted Server
        • License and SELECTserver Administration [FAQ]
        • +License Manager
        • License Tool Command Line Options
        • Manual Installation of SQL Express (2008 - 2012)
        • Moving (relocating) the SELECTserver application to a new server.
        • Moving Your SELECTserver Database
        • +Older SELECTserver Versions
        • Opening Admin site pager starts (runs) installer process
        • Opening Administration Site
        • Restricting access to a deployed SELECTserver Administration Site. Configuration example (video).
        • Running the Data Update Service and restarting IIS in order to immediately update a deployed license
        • Schedule Report - no Parameter selectable
        • Security [FAQ]
        • SELECT Server 08 11 Series [CS]
        • +SELECTserver
        • SELECTserver 9 Known Issues
        • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
        • SELECTserver 9.xx.xx.xx Upgrade Information [FAQ]
        • SelectServer Client Access Restrictions technical overview (video).
        • SELECTserver Database Backup [TN]
        • +SELECTserver Gateway
        • SELECTserver Gateway error 1053
        • SELECTserver Gateway Explained
        • SELECTserver Gateway License Server Revoked License [TN]
        • SELECTserver Gateway Service Fails To Connect through Proxy Server [TN]
        • SELECTserver General [FAQ]
        • SELECTserver in a IPV6 Environment
        • SELECTserver Notifications
        • SELECTserver Online Technical Requirements [FAQ]
        • SelectServer V9 without connectivity and Bentley Passport
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        • Server status - Log file
        • SQL Server 2005 Cachestore Flush Error
        • SQL Server Compatibility Mode - Internal Query Processor Error
        • Support Path User Registration [FAQ]
        • The response file corresponding to the following logs is not processed.
        • The SQL transaction logs are full
        • Transmit Usage Logs - 0 Logs Found To Process [TN]
        • Trust Licensing Basics [FAQ]
        • Unlock the SQL Server SA Account
        • Upgrading to SELECTserver 08 11 series [CS]
        • Upgrading to SELECTserver 08.11.xx.xx [TN]
        • Uploading SELECTserver Usage And Client Logs [TN]
        • Usage Log Processing - ERROR with status code 15014
        • Using Active Directory Group Policy Objects to Configure Licensing for Users Centrally (video).
        • What options are available to allow the external (WAN) user to access a Locally Deployed SELECTserver?
        • What's New in the latest SELECTserver?
    • +Product Activation TechNotes and FAQs
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    • +SELECTservices TechNotes and FAQs

     
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    Error 417 : in SELECTserver and GateWay logs

     

       
      Applies To 
       
      Product(s): SELECTserver / SELECTserver GateWay
      Version(s): N/A
      Environment:  N/A
      Area:  Installation / Configuration
      Subarea:  Networking
      Original Author: Claude Quilichini, Bentley Technical Support Group
       

    Error or Warning Message

    In SELECTserver or gateWay logs, you get the message:

    error 417 HTTP 417 : Expectation Failed

     

    Explanation

    This is usually due to a proxy configured to use HTTP/1.0, and SELECTserver use HTTP/1.1

    How to Avoid

    Option 1 Upgrade the Proxy

    Some proxy can be configured or upgraded to support HTTP/1.1,

    Before you attempt this option, please make sure that this will not have adverse effect on other systems in place

    Option 2 Bypass the proxy for SELECTserver communication

    There are several way that you Network security department can set up to bypass the proxy for selected URL or products and service.

    Please make sure that your organisation autorize this kind of configuration.

    Option 3 Adapt SELECTserver (or GateWay) configuration

    Look for the configuraiton file in the installation folder, by default C:\Program Files\Bentley\SELECTServer

    For SELECTserver, configuration file is: Bentley.SelectServer.exe.config

    For GateWay configuration file is Bentley.SelectServer.Gateway.exe.config  

    Make a backup copy of this file before editing it with notepad

    Add these lines BEFORE the <runtime> Section

    <system.net>
        <settings>
            <servicePointManager expect100Continue="false" />
        </settings>
    </system.net>

    Save the file and restart the service

    See Also

    Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]

    • Networking
    • Installation / Configuration
    • error message
    • SELECTserver
    • SELECTsupport
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    • Claude Created by Claude
    • When: Tue, Aug 20 2013 10:31 AM
    • jeremyhoesly Last revision by Bentley Colleague jeremyhoesly
    • When: Thu, Feb 11 2016 12:37 PM
    • Revisions: 6
    • Comments: 0
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