Keep in mind that Vista, Windows 7 and Server 2008 incorporate the User Access Control (UAC)
UAC enables users to perform common tasks as non-administrators, and as administrators without having to switch users,log off, or use Run As. Unlike previous versions of Windows, when an administrator logs on to a computer running with a UAC, the user’s full administrator access token is split into two access tokens: a full administrator access token and a standard user access token. When logging in full administrative status is not generated. View the link below for further details on this action.
USER ACCESS CONTROL STEP-BY- STEPhttp://technet.microsoft.com/en-us/library/cc709691(WS.10).aspx
A pitfall of this action is that user information is kept under the specific user’s login section and tracked in the registry under HKEY_CURRENT_USER. The Bentley SELECTServer Gateway has a service account associated with it which can potentially allow multiple nodes on the network environment access to the SELECTserver application needs to run and store its information under the HKEY_LOCAL_MACHINE registry keys.
When installing the Gateway (or any Bentley application for that matter) be sure to right click on the executable and use the RUN AS ADMINISTRATOR option. This will direct the registry information to the HKEY_LOCAL_MACHINE section in the registry where normally operating Gateways registry information would be stored.
1) Download the proper version of the Gateway application (32 or 64) bit and save in a temp directory
2) Run the executable and allow it to expand into the C:\Bentley Downloads directory.
3) Open the expand folder and RIGHT CLICK on the setup.exe and use the “RUN AS ADMINSTATOR” option. Follow the prompts for installation.
Contact Bentley Technical Support if you experience an installation issue. Please send in a zipped copy of the log located in the “C:\Program Files\Bentley\SELECTServer\Logs” directory (or the root directory of where you installed the application and a copy of your serial number and\or activation keys for review.
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