Google Earth Import not working correctly

I am trying to import a google earth image into a 3D model in Microstation and am having some trouble. I have followed the steps listed in the help section, including setting my geographic coordinates correctly and zooming to the corresponding area in GE. I have "Terrain" on in GE, and have tried multiple times to use the "Capture Google Earth Image" command in Microstation, but when I click the data point to accept nothing happens. It's almost like the link between Microstation and GE isn't working. Has  anyone else run into this problem? I also can't use any of the other GE tools, such as "Synchronize View" and "Follow View". Any help would be greatly appreciated. Thanks!