Hello everybody, is there a known issue with the user interface in MicroStation V8i (SS2) - Version 08.11.07.446 (German) about curtain toolboxes being completely invisible on the top and bottom docking positions due to a recent Microsoft Security Update on Win7 OS (64 bit)? And that the already docked toolboxes can’t be undocked at all. This is exactly what’s happening on my customer’s computer systems (German Automotive Industry) that started a couple of weeks ago and it still hasn’t been fixed yet! It isn’t possible to work decently anymore. Does anybody know when this issue is going to be solved? Up to now everything on my own computer is working just fine. I’m just concerned of installing any recent Microsoft Security Updates on my own computer causing the very same problem. Thank you.
Hi,
you'll find answer in this wiki :
http://communities.bentley.com/products/microstation/w/microstation__wiki/15905.toolboxes-disappear.aspx
Regards,
Fabrice
Answer Verified By: EDM
Dear Fabrice, thank you for the above link. The discription of the issue is identical. I can only hope that Microsoft and Bentley will resolve the issue very quickly. Kind regards, Eric
Hello,
For the moment, we recommend that you to check the above mentioned wiki-page for updated news and new developments on this issue.
Regards
I have updated my video card vith NVIDIA 340.66 and the toolboxes doesn't disappear. It seems maybe that solves the problem. Can you verify.
I have tested on two different workstations.
As I understand, both Bentley and Microsoft have identified the exact cause of this issue. I believe resolving it by updating the video driver is just a coincidence. My own personal computer with NVIDIA 311.44 on a K2000M doesn’t have this issue even though all mentioned hotfixes are installed. On the other hand, my customer has this issue on all its 100’s of workstations computers and we’re talking about one of the largest automobile manufacturers in the world. We’ll have to sit and wait until Microsoft provides a properly working hotfix to resolve this issue. Please keep in mind, not every NVIDIA driver is compatible with MicroStation and certified by Bentley. Regards
As explained on the Wiki relating directly about the disappearing toolbars:
communities.bentley.com/.../15905.toolboxes-disappear.aspx
Bentley developers have been working closely with Microsoft developers and have identified the exact cause and have determined a proper fix for this issue.
The fix involves modifying a Windows Operating System file, therefore, both Microsoft and Bentley have been rigorously testing to ensure this change resolves Bentley’s issue but does not affect the stability or security of the Microsoft Windows platform.
Both Bentley and Microsoft understand the impact and urgency of this issue. A public hotfix is being tested and will be released when it is ready.
This particular issue has not been related as a problem associated with the Nvidia graphics card drivers.
RegardsAndrew BellTechnical SupportBentley Systems
Sorry, after new start this morning, the toolboxes desappear again. It was too good to be true....but I thought for a moment.
I'll wait for hotfix.