multi lines issue

Please find below an issue report from one of our staff members. Anyone have any ideas or let me know how i post this in the correct place?!:

MULTI-LINE FUNCTION NOT WORKING PROPERLY

  1. Drawing prepared using a multi-line library imported into the drawing.
  2. The shape of the building is then drawn using the multi-lines wall types imported into the drawing file from the library file.
  3. Amendments made to the multi-lines in the library file – change of line levels, spacing of multi-lines for wall types etc.
  4. Multi-lines in drawing file are changed by selecting multi-line dialog box and ‘update from library’ choice selected. – However No change to multi-lines currently drawn in the drawing file.
  5. Attempts to import library again – no change, then ‘update from library’ again – no change.

It appears that any new multi-line that is created in the library is brought through into the drawing however all multi-lines previously drawn in the drawing retain the original characteristics of the multi-lines when first drawn. The only way to change the multi-lines is to reference in the library, smart match the new multi-line, draw a line, and then smartmatch that to the existing line.