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Random Elements Become Unselectable

kcaitch

It seems as though several of us in the office have been experiencing an odd issue where we will be working in a file and move a small text element (it could be almost any type of element) and right after it gets moved, the element will disappear. If you change the zoom level, it will reappear, but you won't be able to select it or manipulate it until you exit the design file and get back into it. Any ideas?

MS V08.11.09.578

  • 0 Offline in reply to Andrew Bell

    just a shot in the dark try going to user preferences and turn off antialiasing  for both tick boxes , restart and see if the same element same file give you same behaviour...

    I used to get this with zoom in out object disappear  and reappear...  turned of antialiasing and doesn't happen any more with my graphics card...

    might work got nothing to loose...especially if you  don't use that feature... you can always put it back they way it was if no effect...

    Lorys

    Started msnt work 1990 - Retired  Nov 2022 ( oh boy am I old )

    But was long time user V8iss10 (8.11.09.919) dabbler CE  update 16 (10.16.00.80) 

    MicroStation user since 1990 Melbourne Australia.
    click link to PM me 

  • 0 Offline in reply to kcaitch
    The issue you are describing does actually sound like a graphics display issue which could be related to the version of driver being used. I would suggest having a read through the following Wiki which may assist with troubleshooting any problem you are encountering.

    http://communities.bentley.com/products/microstation/w/microstation__wiki/13543.troubleshooting-graphics-display-issues

    If you are a little confused with the versions of driver on your system this Wiki may assist but you might also like to contact the manufacturer or your company's IT professional.

    The following Nvidia driver download page should provide you with a reasonably easy method of locating the correct, latest driver for your Quadro K600 graphics card. This should also show the extra information you require regarding the version numbers etc.

    http://www.nvidia.com/Download/index.aspx?lang=en-us

    I hope this information is of assistance.

    Regards
    Andrew Bell
    Technical Support
    Bentley Systems

  • 0 in reply to Jan Šlegr
    We do have Geopak installed on some users' machines, but not all. Everyone would be using the same version of MS regardless though. I believe all of the graphics cards are the same (same model computers for everyone). NVIDIA Quadro K600 with driver version 9.18.13.3182. I went to NVIDIA's website and they have driver versions with a number like 265.70. Since I don't know much about this side of things, I'm lost. Should I use the 265.70 driver?

    Thanks for the help.
  • 0 in reply to mwlong
    The next time it happens in a file, I can post it for review. Since it happens periodically with different files, I can't say for sure which one it has happened in. I will wait till I know for sure.
  • 0 Online

    Hi,

    I have a question about the build you use. The last officialy released version of MicroStation is 08.11.09.459. The build 08.11.09.578 you mentioned was not released as an official build, but only as a prerequisite for a chosen applications (Descartes and civil products). Does it mean you use MicroStation with such application?

    My another question is about your graphic card and driver. What card do you use and did you upgrade the driver recently?

    With regards,

     Jan

    Bentley Accredited Developer: iTwin Platform - Associate
    Labyrinth Technology  |  dev.notes()  |  cad.point

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