Hi
I have gone through the process of downloading a trial version of Microstation V8i. Bentley live player has installed. When I go to launch v8i my pc blue screens. ntfs_file_sys message. I'm running windows 8.1 & IE 11.
Anyone have any ideas on what could be causing the issue.
Thanks
Keith
It is important to make sure your system meets the minimum requirements.
You may want to take a look at the following Microsoft articles:
From searching through Microsoft support articles on NTFS_FILE_SYSTEM with Windows 8.1, it appears there is an issue with memory corruption which is probably caused by a driver.
Please provide some additional information.
1. The Bentley Live Player log file.
To access this file from Bentley Live Player, go to:
File > Options > Log tab > View Log
2. A screenshot of the "About Internet Explorer" dialog.
To access this dialog from Internet Explorer, go to:
Tools > About Internet Explorer
3. System Information File
To access from your Start screen:
To access from your desktop:
Once the System Information dialog is open, go to File > Save to save the NFO file.
4. Any other text or error codes you can provide from the blue screen would be helpful.
Regards,
Craig Calvin
Bentley Technical Support