Lost Toolboxes Etc.

RE: Lost Toolboxes Etc.

Lorys — Sat, 21 Feb 2015 04:08:26 GMT

delete the user pref file for the user.

set up how the user wants his prefs layed out then copy the new CLEAN LEAN user pref file ie username.upf

renamed to usernaname.spf and save it on the server

just tell the workspace cfg variable to use the

MS_USERPREFSEED= "nwtwork drive letter:/network folder/user /seed/username.spf'

tells it where to find the seed file

So now if there is a problem I now delete the users.upf and restart mstn

and their original setup is back...

RE: Lost Toolboxes Etc.

Lorys — Sat, 21 Feb 2015 03:58:05 GMT

Rene,

There is a variable you can write to use a seed file to rebuild the upf..

I have this in my my workspace config have saved clean copies for all my users onto the network

if things get out of wack as the seem to do I an just delete the user.upf and mstn rebuilds it with the seed version..

alternatively ..

delete your upf file

restart mstn set it up the way you want it to look but 1. dont run any applications 2 dont open any more dgn files after setting up your workspace settings and docking of tols etc

save setting get out of mstn entirely

now find the your user.upf file and make a duplicate and rename the extension to seed or .spf ( so you know this is your seed ) and you can just copy and rename it back to upf ( after you first deleted the current one)

Now this never fixes the cause of why it got corrupted that will need investigation but it will get you back to work fast..

I have the variable for the spf at work ( I;m at home now) but you can search this forum for spf or user pref seed variable

RE: Lost Toolboxes Etc.

David Renaud — Fri, 20 Feb 2015 15:35:41 GMT

Thanks for the advice on the variable. I will add it to my ucf.

But, look at this - "User preferences file was left open. Closing it (click here for details.)
Application "USTN" opened the user preferences file and did not close it. This is not normal behavior. Please notify Bentley Systems or the author of the application." This appear in the status window today. I'm thinking this is how the upf got corrupted ...

hey Bentley?

RE: Lost Toolboxes Etc.

mwlong — Thu, 19 Feb 2015 13:30:48 GMT

I can't help with why this happened or how to get it back other than to start with a new <user>.upf and place everything back the way you like it. I would then go into your <user>.ucf and add the following comment "MS_COMPRESS_USER_PREFS = 1". THis will keep your upf file from becoming too large. Since I added this years ago I have not had any corruption problems with my .upf file.

RE: Lost Toolboxes Etc.

David Renaud — Thu, 19 Feb 2015 11:34:59 GMT

ok, I looked at that stuff. there were no Windows updates applied the day it went bad, so I don't think it was a denial of service. and it seems that the Bentley link had to do with standard toolboxes, but also custom. for whatever reason the only thing that didn't disappear was the task pane. it does have some custom tools in it that we wrote for our application, and they are fine.

so it looks like the .upf file was to blame. why, I do not know. when I looked at the windows event log, under application there was the following. I don't know enough to tell whether this caused my problem or not. But it was pointed at the Civil Platform, so I doubt this error had anything to do with it:

Activation context generation failed for "C:\Program Files (x86)\Common Files\Bentley Shared\Civil Platform\08.11.07\Data\SMItoFWD.exe". Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found. Please use sxstrace.exe for detailed diagnosis.

RE: Lost Toolboxes Etc.

David Renaud — Thu, 19 Feb 2015 11:24:50 GMT

I didn't try, but will look now to see if there is something I can prevent.

BUT ... IT restored <user>.upf for me last night and I have my workspace back to how it was this morning. somehow that file had a write to it or something and became corrupted or something.

RE: Lost Toolboxes Etc.

fmcallis — Wed, 18 Feb 2015 20:54:24 GMT

Did the steps in the attached links not resolve your problem?

technet.microsoft.com/.../ms14-079 and support.microsoft.com/.../3002885
communities.bentley.com/.../15905.toolboxes-disappear

RE: Lost Toolboxes Etc.

David Renaud — Wed, 18 Feb 2015 20:15:05 GMT

or is it my <user>.mnu file? this is what I found, which seems to address my missing stuff. but why it isn't loading I do not know. Maybe there is a variable that was changed?

$FK5.0$ 8/26/2010 8:32:47 AM
302,task menu
303,inputmanager menu main
304,inputmanager currenttask
305,dialog viewsettings popup
306,dialog namedviews
309,inputmanager cmdbrowse
30a,dialog toolsettings
30b,accudraw dialog
30c,inputmanager home
1301,inputmanager popupitem Attributes,1
1302,inputmanager popupitem Attributes,2
1304,inputmanager popupitem Attributes,4
1303,inputmanager popupitem Attributes,3
1305,inputmanager popupitem Attributes,5
1306,inputmanager popupitem Attributes,6
1307,inputmanager popupitem Attributes,7
1308,inputmanager popupitem Attributes,8
1309,inputmanager popupitem Attributes,9
130a,inputmanager popupitem Attributes,10
b01,inputmanager popupitem Primary Tools,1
b02,inputmanager popupitem Primary Tools,2
b03,inputmanager popupitem Primary Tools,3
b04,inputmanager popupitem Primary Tools,4
b05,inputmanager popupitem Primary Tools,5
b06,inputmanager popupitem Primary Tools,6
b07,inputmanager popupitem Primary Tools,7
b08,inputmanager popupitem Primary Tools,8
b09,inputmanager popupitem Primary Tools,9
b0a,inputmanager popupitem Primary Tools,10
b0b,inputmanager popupitem Primary Tools,11
b0c,inputmanager popupitem Primary Tools,12
301,help
308,activate readonlymethod MainMenu2|Open

RE: Lost Toolboxes Etc.

David Renaud — Wed, 18 Feb 2015 20:09:04 GMT

I have write privileges to the prefs folder. My <user>.upf was last modified at the end of the day yesterday. it's compiled, so I don't know what is in here. but I think that I will ask IT to restore it to before the last modification and hope it works.

thanks for the help.

RE: Lost Toolboxes Etc.

David Renaud — Wed, 18 Feb 2015 20:01:21 GMT

I will do so. I should - nothing's changed. I was going to look at my <user>.ucf, too, to see if anything looks funny.

RE: Lost Toolboxes Etc.

fmcallis — Wed, 18 Feb 2015 19:06:07 GMT

See:

technet.microsoft.com/.../ms14-079 and support.microsoft.com/.../3002885
communities.bentley.com/.../15905.toolboxes-disappear

RE: Lost Toolboxes Etc.

Tim Hickman — Wed, 18 Feb 2015 18:58:48 GMT

I would check to see that you have read/write privileges to your "prefs" folder.

RE: Lost Toolboxes Etc.

David Renaud — Wed, 18 Feb 2015 18:51:16 GMT

communities.bentley.com/.../mstnLost.pdfUgh. I got things as best I could. But then on opening it was all lost again. The attached show what I am seeing when I open. Ordinarily there'd be several toolbars, the menu (with File, Edit, etc.) is usually on top, and the issues I reported at the bottom are still there.