<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/products/microstation/f/microstation-forum/110539/microstation-connect-has-stopped-working-10-00-00-25</link><description>Having an issue with new version of Microstation connect (10.00.00.25). Uninstalled previous version and installed new copy but every time I start the program I immediately get the &amp;#39;Microstation Connect has stopped working&amp;#39; dialog. 
 Uninstalled and reinstalled</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/347946?ContentTypeID=1</link><pubDate>Tue, 24 Nov 2015 14:24:23 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:1a142bbc-2564-410f-a17a-82b22ffa11b1</guid><dc:creator>Reginald Wallace</dc:creator><description>I would recommend contacting BitDefender to find out if they have any information regarding why it considers the microstation.exe is a virus or if there is a way to exclude the whole MicroStation folder (C:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation\).&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/347938?ContentTypeID=1</link><pubDate>Tue, 24 Nov 2015 14:09:59 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8213b112-7b05-48d0-afe6-8778199b9e03</guid><dc:creator>Ray Worrell</dc:creator><description>No difference.  We included ALL executable files from that folder as exceptions..  It still will not work.  These two programs just do not want to play together.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/347650?ContentTypeID=1</link><pubDate>Fri, 20 Nov 2015 13:50:10 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5e7c3142-a440-4d13-8121-894f498baf76</guid><dc:creator>Reginald Wallace</dc:creator><description>Try including all executable files found in the &amp;quot;C:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation\&amp;quot; folder in the BitDefender inclusion list see if this makes a difference.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/347640?ContentTypeID=1</link><pubDate>Fri, 20 Nov 2015 13:14:06 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:b429f219-8aee-4528-a606-dc7eeac2b115</guid><dc:creator>Ray Worrell</dc:creator><description>Yes, same message.  It is acting the exact same way it has before.  Once we reinstalled BitDefender, we haven&amp;#39;t been successful at configuring BitDefender to ignore CONNECT...&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/347634?ContentTypeID=1</link><pubDate>Fri, 20 Nov 2015 12:25:35 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:103699c5-6f27-4045-a6b5-e796f00ba7d5</guid><dc:creator>Reginald Wallace</dc:creator><description>Ray,&lt;br /&gt;
&lt;br /&gt;
Is the same error message that you got before &amp;quot;that MicroStation has stopped working&amp;quot;?&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/347554?ContentTypeID=1</link><pubDate>Thu, 19 Nov 2015 20:38:08 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:01d56688-0a87-4243-81ea-b40629ef0d01</guid><dc:creator>Ray Worrell</dc:creator><description>Regie,&lt;br /&gt;
When we reinstalled BitDefender Antivirus, we are (so far) unsuccessful at getting CONNECT to run.  We tried adding all of the exceptions we could that were related to CONNECT but we&amp;#39;re back to the same results. &lt;br /&gt;
&lt;br /&gt;
My IT Network Admin asked me to get the name of the DLL(&amp;#39;s) that is/are responsible for CONNECT to launch &amp;amp; run.  He believes he needs to identify them in the &amp;quot;exceptions&amp;quot; for the antivirus..  Is this something you can provide?&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338658?ContentTypeID=1</link><pubDate>Tue, 15 Sep 2015 19:15:02 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:9de54826-8bc5-4034-bc4d-bbf72dbec821</guid><dc:creator>Reginald Wallace</dc:creator><description>Good to hear. Hopefully this can help someone else as well.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338648?ContentTypeID=1</link><pubDate>Tue, 15 Sep 2015 18:36:20 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:63777d88-ff84-4693-8868-b3ed97fab933</guid><dc:creator>Ray Worrell</dc:creator><description>&lt;p&gt;Regie,&lt;br /&gt; &lt;br /&gt; That was the culprit! It works now.&lt;br /&gt; &lt;br /&gt; We uninstalled the Antivirus and it fired right up. So, we will be adding it to the Exclusion List when it is reinstalled.&lt;br /&gt; &lt;br /&gt; Thanks for all of your help! Now it&amp;#39;s on to attempt to configure this beast...&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338580?ContentTypeID=1</link><pubDate>Tue, 15 Sep 2015 13:52:28 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:3556f1df-ad80-420c-a13c-728d2e197e7a</guid><dc:creator>Reginald Wallace</dc:creator><description>&lt;p&gt;Ray,&lt;/p&gt;
&lt;p&gt;Thanks for providing an error log. The Windows Error Reporting log(WER dump) that you provided from this error that you are seeing indicates a conflict with your virus scan program and MicroStation. The error that is occurring is related to a DLL which is part of the&lt;strong&gt; BitDefender&amp;reg; Antivirus &lt;/strong&gt;that is causing a crash.&lt;/p&gt;
&lt;p&gt;Can we try a couple of things here:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Update to the latest version of the antivirus&lt;/li&gt;
&lt;li&gt;Disable virus scan. Is it possible to temporarily disable the antivirus before running MicroStation CONNECT?&lt;/li&gt;
&lt;li&gt;Add MicroStation to an exclusion list in the antivirus program&lt;/li&gt;
&lt;/ol&gt;
&lt;p style="padding:0;margin:0;"&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338431?ContentTypeID=1</link><pubDate>Mon, 14 Sep 2015 18:08:36 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:fb2ba875-d093-4156-ac64-786f7e3d76bf</guid><dc:creator>Ray Worrell</dc:creator><description>I downloaded and ran this .NET Repair utility.  It stated that it had made repairs and prompted me to Reinstall .NET Framework 4.5.2.  Installed it again, restarted, same results..&lt;br /&gt;
&lt;br /&gt;
This thing is stubborn!&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338425?ContentTypeID=1</link><pubDate>Mon, 14 Sep 2015 16:36:28 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4f5c00b1-dc76-4376-ba14-547dfd154038</guid><dc:creator>Reginald Wallace</dc:creator><description>&lt;p&gt;Try downloading the .NET Framework Repair Tool from the following link:&lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.microsoft.com/en-us/download/details.aspx?id=30135"&gt;www.microsoft.com/.../details.aspx&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Run this to verify that their is no issue with the current version of .NET Framework you have installed.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338383?ContentTypeID=1</link><pubDate>Mon, 14 Sep 2015 13:51:11 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:0ac5291a-8e78-413e-907d-77bf79b0a18e</guid><dc:creator>Ray Worrell</dc:creator><description>Restarted. Uninstalled. Restarted again. Reinstalled.  (for the record - I believe .NET Framework 4.5.2 was already installed before I Installed it again.  I just never noticed it in the Control Panel list of installed programs.)&lt;br /&gt;
&lt;br /&gt;
Same thing.. It never gets past the splash screen.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338216?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 19:26:10 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:414f0bcf-a406-4d2a-ae90-b9615ea4e2d1</guid><dc:creator>Reginald Wallace</dc:creator><description>On the original computer could you restart the computer and try the installation?  This will make sure there is not a pending restart needed since you installed the .NET Framework 4.5.2.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338212?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 19:03:44 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:2600c0f2-f0ea-48af-ab5c-f460a522a720</guid><dc:creator>Ray Worrell</dc:creator><description>I installed it on another users desktop.  Same issue-failing to launch.&lt;br /&gt;
&lt;br /&gt;
- Checked for updated video card driver and was unsuccessful locating one from the manufacturer&amp;#39;s website.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338195?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 16:22:04 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:84e67561-afac-449a-9bdd-f58c6583f596</guid><dc:creator>Ray Worrell</dc:creator><description>&lt;p&gt;I installed .NET Framework 4.5.2. &amp;nbsp;Image is attached. &amp;nbsp;&lt;/p&gt;
&lt;p&gt;Installation Log is also attached.&lt;/p&gt;
&lt;p&gt;CONNECT still not launching.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-discussions-components-files/273/InstalledPrograms.jpg"&gt;&lt;img src="/resized-image/__size/940x0/__key/communityserver-discussions-components-files/273/InstalledPrograms.jpg" alt=" " /&gt;&lt;/a&gt;&lt;a href="https://communities.bentley.com/cfs-file/__key/communityserver-discussions-components-files/273/MicroStation_5F00_CONNECT_5F00_Edition_5F00_20150911103831.log"&gt;communities.bentley.com/.../MicroStation_5F00_CONNECT_5F00_Edition_5F00_20150911103831.log&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338188?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 15:47:32 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:815e543c-8d65-4dfc-8f01-6287a690bc94</guid><dc:creator>Reginald Wallace</dc:creator><description>Since this is Windows 7 operating system we need to see the .NET Framework system component in the add/remove dialog not under &lt;br /&gt;
&amp;quot;Windows Features&amp;quot;.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338174?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 14:44:23 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:985f44d8-b6c4-4eab-8c3a-a6f614f66a47</guid><dc:creator>Reginald Wallace</dc:creator><description>Could you provide your installation log for MicroStation CONNECT?&lt;br /&gt;
It will be found in the location defined by MS_TMP&lt;br /&gt;
&lt;br /&gt;
A quick way to access this folder is go to the Start menu and type in %temp%&lt;br /&gt;
&lt;br /&gt;
Once in the &amp;quot;Temp&amp;quot; folder search for a file called MicroStation_CONNECT_Edition&amp;quot;&lt;br /&gt;
&lt;br /&gt;
The&amp;nbsp;log&amp;nbsp;file is named as&amp;nbsp;&amp;lt;ProductName&amp;gt;_&amp;lt;YearMonthDate&amp;gt;*.zip. If the installation is executed multiple times, you can take the latest&amp;nbsp;log.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338172?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 14:28:13 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8fb23eca-8614-493f-8b3f-47ca6909a6f7</guid><dc:creator>Ray Worrell</dc:creator><description>Yes, I am also running V8i (SS3) .459&lt;br /&gt;
&lt;br /&gt;
How do I obtain that version of .NET Framework?&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338169?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 14:23:16 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:519f3d9d-2eaa-4ff2-83cc-25573c325f17</guid><dc:creator>Reginald Wallace</dc:creator><description>As shown above .NET Framework 4.5 is required to run MicroStation CONNECT.&lt;br /&gt;
Did you have any previous versions of MicroStation running on this machine?&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338163?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 14:04:11 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:ad42c13e-2775-4b32-ab3a-1af2c4d5c0be</guid><dc:creator>Ray Worrell</dc:creator><description>&lt;p&gt;Regie,&lt;/p&gt;
&lt;p&gt;Here&amp;#39;s a screen shot of what is installed on my workstation..&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-discussions-components-files/273/WindowsFeatures.jpg"&gt;&lt;img src="/resized-image/__size/940x0/__key/communityserver-discussions-components-files/273/WindowsFeatures.jpg" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338141?ContentTypeID=1</link><pubDate>Fri, 11 Sep 2015 12:57:34 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:b6bdd0f7-db9e-4861-a006-70a32005c9f3</guid><dc:creator>Reginald Wallace</dc:creator><description>&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-discussions-components-files/273/0876_2E00_.NET-Framework.PNG"&gt;&lt;/a&gt;Ray,&lt;/p&gt;
&lt;p&gt;Could you verify your version of .NET Framework?&lt;/p&gt;
&lt;p&gt;Go to &amp;quot;Turn Window features on or off&amp;quot; to see the version.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-discussions-components-files/273/0876_2E00_.NET-Framework.PNG"&gt;&lt;img src="/resized-image/__size/940x0/__key/communityserver-discussions-components-files/273/0876_2E00_.NET-Framework.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Click on this and see what version(s) of .NET Framework you already have installed.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338030?ContentTypeID=1</link><pubDate>Thu, 10 Sep 2015 20:59:50 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:58ee363f-1a84-426d-99fa-6dc60b136887</guid><dc:creator>Ray Worrell</dc:creator><description>We are running the latest version for the ShoreTel Display Adapter.&lt;br /&gt;
&lt;br /&gt;
However, I performed a complete uninstall of the ShoreTel software including separate removal of the Display Adapter.  Also verified the removal thru msinfo32.exe.&lt;br /&gt;
&lt;br /&gt;
Connect still does not open..&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/338025?ContentTypeID=1</link><pubDate>Thu, 10 Sep 2015 20:16:08 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:21d51d63-220f-443f-866b-7d4f49eb5c95</guid><dc:creator>Reginald Wallace</dc:creator><description>&lt;p&gt;I saw the following in the .nfo file for the other video card driver:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-discussions-components-files/273/3733.Capture.PNG"&gt;&lt;img src="/resized-image/__size/940x0/__key/communityserver-discussions-components-files/273/3733.Capture.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;I would check to see if there is an update to this driver that was dated 11/4/2013.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/337998?ContentTypeID=1</link><pubDate>Thu, 10 Sep 2015 17:09:51 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:256cde5a-7b18-43b7-8071-70a25717d401</guid><dc:creator>Ray Worrell</dc:creator><description>I exited the program and also stopped the Process from the Task manager..  Still a no go for CONNECT.&lt;br /&gt;
&lt;br /&gt;
It cannot be removed as it is a company utility.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Microstation Connect has stopped working (10.00.00.25)</title><link>https://communities.bentley.com/thread/337997?ContentTypeID=1</link><pubDate>Thu, 10 Sep 2015 17:03:35 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:63fafd73-506a-43b9-85f7-87c5223b1c05</guid><dc:creator>Reginald Wallace</dc:creator><description>To remove this from the equation can you temporarily remove or disable this to see if the same problem occurs?&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>